{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:04:48.344Z"
  },
  "data": {
    "id": "incident_statuspage_plivo_86yzvvc6718y",
    "slug": "plivo-voice-calls-are-impacted-due-to-infrastructure-issue-in-us-region-2026-02-09",
    "title": "Voice calls are impacted due to infrastructure issue in US region.",
    "summary": "Voice calls are impacted due to infrastructure issue in US region.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-09T14:59:33.737+00:00",
    "updatedAt": "2026-02-09T15:59:50.636+00:00",
    "resolvedAt": "2026-02-09T15:59:50.615+00:00",
    "provider": {
      "slug": "plivo",
      "name": "Plivo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/plivo-voice-calls-are-impacted-due-to-infrastructure-issue-in-us-region-2026-02-09",
      "api": "/api/v1/incidents/plivo-voice-calls-are-impacted-due-to-infrastructure-issue-in-us-region-2026-02-09",
      "providerHtml": "/providers/plivo"
    },
    "impactSummary": "Plivo reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_plivo_status",
      "kind": "official_api",
      "name": "Plivo Status",
      "checkedAt": "2026-07-19T12:00:05.599+00:00",
      "officialUrl": "https://status.plivo.com",
      "statusPageUrl": "https://status.plivo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_plivo_86yzvvc6718y_5n7r13w4l7r9",
        "status": "investigating",
        "body": "Please be advised that voice calls in the US region are currently being impacted by an infrastructure issue.\n\nWe are investigating the matter alongside our infrastructure partner to resolve this as quickly as possible. We will provide further updates as they become available.",
        "createdAt": "2026-02-09T14:59:33.859+00:00"
      },
      {
        "id": "update_statuspage_plivo_86yzvvc6718y_z7drpygv5clr",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-02-09T15:14:24.838+00:00"
      },
      {
        "id": "update_statuspage_plivo_86yzvvc6718y_xvlz12ln2kbk",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-02-09T15:41:02.672+00:00"
      },
      {
        "id": "update_statuspage_plivo_86yzvvc6718y_0kzfd5cl2hy8",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-02-09T15:59:50.615+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}