{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:31.565Z"
  },
  "data": {
    "id": "incident_statuspage_plivo_bm7s8j5m9yzv",
    "slug": "plivo-voice-and-zentrunk-partial-outage-2026-02-01",
    "title": "Voice and Zentrunk partial outage",
    "summary": "Voice and Zentrunk partial outage",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-01T11:04:47.701+00:00",
    "updatedAt": "2026-02-01T11:31:59.946+00:00",
    "resolvedAt": "2026-02-01T11:31:59.93+00:00",
    "provider": {
      "slug": "plivo",
      "name": "Plivo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/plivo-voice-and-zentrunk-partial-outage-2026-02-01",
      "api": "/api/v1/incidents/plivo-voice-and-zentrunk-partial-outage-2026-02-01",
      "providerHtml": "/providers/plivo"
    },
    "impactSummary": "Plivo reported a none event for the affected tracked services.",
    "source": {
      "id": "source_plivo_status",
      "kind": "official_api",
      "name": "Plivo Status",
      "checkedAt": "2026-07-20T13:05:03.027+00:00",
      "officialUrl": "https://status.plivo.com",
      "statusPageUrl": "https://status.plivo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_plivo_bm7s8j5m9yzv_nykf02trtbh3",
        "status": "investigating",
        "body": "We are currently investigating call degradation for the Voice API and Zentrunk services.",
        "createdAt": "2026-02-01T11:04:47.861+00:00"
      },
      {
        "id": "update_statuspage_plivo_bm7s8j5m9yzv_8sqdd2j7z9hy",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-02-01T11:26:51.137+00:00"
      },
      {
        "id": "update_statuspage_plivo_bm7s8j5m9yzv_vgms04dnrpzb",
        "status": "resolved",
        "body": "We observed elevated latency for approximately 10 minutes, which may have briefly affected performance for some users. The underlying issue was identified and addressed, and the system has since returned to normal operation.",
        "createdAt": "2026-02-01T11:31:59.93+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}