{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:11:38.010Z"
  },
  "data": {
    "id": "incident_statuspage_plivo_cxsj0gsz0b13",
    "slug": "plivo-service-degradation-intermittent-messaging-failures-2026-02-08",
    "title": "Service degradation - Intermittent Messaging Failures",
    "summary": "Service degradation - Intermittent Messaging Failures",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-08T13:41:48.31+00:00",
    "updatedAt": "2026-02-08T17:11:43.147+00:00",
    "resolvedAt": "2026-02-08T17:11:43.131+00:00",
    "provider": {
      "slug": "plivo",
      "name": "Plivo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/plivo-service-degradation-intermittent-messaging-failures-2026-02-08",
      "api": "/api/v1/incidents/plivo-service-degradation-intermittent-messaging-failures-2026-02-08",
      "providerHtml": "/providers/plivo"
    },
    "impactSummary": "Plivo reported a none event for the affected tracked services.",
    "source": {
      "id": "source_plivo_status",
      "kind": "official_api",
      "name": "Plivo Status",
      "checkedAt": "2026-07-20T13:05:03.027+00:00",
      "officialUrl": "https://status.plivo.com",
      "statusPageUrl": "https://status.plivo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_plivo_cxsj0gsz0b13_qyn01n0sprnx",
        "status": "investigating",
        "body": "Dear Valued Customer,\n\nWe are currently experiencing intermittent message failures affecting a subset of Messaging traffic. Our engineering teams have identified the issue and are actively working to stabilize the service. Other platform services continue to operate normally.\n\nWe are closely monitoring the situation and will provide further updates as progress is made. We apologize for any inconvenience caused and appreciate your patience while we work toward a resolution.\n\nIf you have any questions, please get in touch with Plivo Support.\nSupport portal: https://support.plivo.com/hc/en-us\n\nSincerely,\nPlivo Team",
        "createdAt": "2026-02-08T13:41:48.369+00:00"
      },
      {
        "id": "update_statuspage_plivo_cxsj0gsz0b13_mqnw8ky3bxdd",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-02-08T14:49:27.582+00:00"
      },
      {
        "id": "update_statuspage_plivo_cxsj0gsz0b13_tj5rmzgc4h9x",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-02-08T17:11:43.131+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}