{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T12:03:03.218Z"
  },
  "data": {
    "id": "incident_statuspage_plivo_pv46c9ftx78g",
    "slug": "plivo-elevated-call-failure-rate-on-9180-number-series-india-region-2026-06-06",
    "title": "Elevated Call Failure Rate on 9180 Number Series(India Region)",
    "summary": "Elevated Call Failure Rate on 9180 Number Series(India Region)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-06T13:00:00+00:00",
    "updatedAt": "2026-06-08T05:38:46.023+00:00",
    "resolvedAt": "2026-06-06T13:00:00+00:00",
    "provider": {
      "slug": "plivo",
      "name": "Plivo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/plivo-elevated-call-failure-rate-on-9180-number-series-india-region-2026-06-06",
      "api": "/api/v1/incidents/plivo-elevated-call-failure-rate-on-9180-number-series-india-region-2026-06-06",
      "providerHtml": "/providers/plivo"
    },
    "impactSummary": "Plivo reported a none event for the affected tracked services.",
    "source": {
      "id": "source_plivo_status",
      "kind": "official_api",
      "name": "Plivo Status",
      "checkedAt": "2026-07-19T12:00:05.599+00:00",
      "officialUrl": "https://status.plivo.com",
      "statusPageUrl": "https://status.plivo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_plivo_pv46c9ftx78g_k80rg9mky90w",
        "status": "resolved",
        "body": "Incident Summary — Elevated Call Failure Rate on 9180 Number Series. Specific number series of 9180 were impacted for outbound calls.\n\nIncident Window:\n 5th June 2026, 6:30 PM IST — 6th June 11:30 AM IST\n\nImpact:\nOutbound calls to the 9180 number series were affected throughout the incident window. The failure rate reached approximately 34% at peak. Other number series and carrier paths were unaffected. The issue appeared to partially ease during low-traffic overnight hours but fully reasserted when business-hours call volumes resumed on the morning of 6 June. \n\nResolution:\nOnce issue was detected engineering team analysed the issue and resolved by replacing affected routing infrastructure. Issue was resolved by 6th June 11:30 AM.",
        "createdAt": "2026-06-08T05:37:32.458+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}