{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-29T09:34:37.446Z"
  },
  "data": {
    "id": "incident_statuspage_plaid_01KYJ6TD1C6KBAE2VSZ17Z9XEW",
    "slug": "plaid-payouts-refunds-api-degraded-2026-07-27",
    "title": "Virtual Account perfomance degradation (UK and Europe)",
    "summary": "Virtual Account perfomance degradation (UK and Europe)",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-27T16:34:08+00:00",
    "updatedAt": "2026-07-28T08:40:32+00:00",
    "resolvedAt": "2026-07-28T08:40:32+00:00",
    "provider": {
      "slug": "plaid",
      "name": "Plaid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/plaid-payouts-refunds-api-degraded-2026-07-27",
      "api": "/api/v1/incidents/plaid-payouts-refunds-api-degraded-2026-07-27",
      "providerHtml": "/providers/plaid"
    },
    "impactSummary": "Plaid reported a none event for the affected tracked services.",
    "source": {
      "id": "source_plaid_status",
      "kind": "official_api",
      "name": "Plaid Status",
      "checkedAt": "2026-07-29T09:30:48.304+00:00",
      "officialUrl": "https://status.plaid.com/",
      "statusPageUrl": "https://status.plaid.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_plaid_01KYJ6TD1C6KBAE2VSZ17Z9XEW_01KYJ6TD1CPQFFYXHBGXGAM4B7",
        "status": "investigating",
        "body": "We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.",
        "createdAt": "2026-07-27T16:34:08+00:00"
      },
      {
        "id": "update_statuspage_plaid_01KYJ6TD1C6KBAE2VSZ17Z9XEW_01KYJBEJXDX41KYA0Q86HYA2N3",
        "status": "identified",
        "body": "We have identified the root cause of the issue and are actively working to mitigate the impact.\nThis is also impacting payments transitioning to SETTLED status.",
        "createdAt": "2026-07-27T17:55:03+00:00"
      },
      {
        "id": "update_statuspage_plaid_01KYJ6TD1C6KBAE2VSZ17Z9XEW_01KYJMMM0DZKE598NPCGD1HWY8",
        "status": "identified",
        "body": "The incident is ongoing and we are working with our partner to restore service. You may continue to see issues with Refunds and Payouts. Settlement webhooks for pay-ins are also impacted.",
        "createdAt": "2026-07-27T20:35:38+00:00"
      },
      {
        "id": "update_statuspage_plaid_01KYJ6TD1C6KBAE2VSZ17Z9XEW_01KYJT13B69MP8C6ZXCQ61B1F4",
        "status": "monitoring",
        "body": "We are observing improved performance and services are returning to normal operations. We are closely monitoring our systems as we recover.",
        "createdAt": "2026-07-27T22:09:50+00:00"
      },
      {
        "id": "update_statuspage_plaid_01KYJ6TD1C6KBAE2VSZ17Z9XEW_01KYKY3XYZ34KJAHB6F0AGN6R8",
        "status": "resolved",
        "body": "This incident has been resolved. Our services have returned to normal operations.",
        "createdAt": "2026-07-28T08:40:32+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}