{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-03T02:39:32.066Z"
  },
  "data": {
    "id": "incident_statuspage_ping-identity_x2chb2m3q6qv",
    "slug": "ping-identity-pingone-davinci-us-geography-elevated-delay-for-analytics-2026-11-02",
    "title": "PingOne DaVinci - US Geography - Elevated Delay for Analytics",
    "summary": "PingOne DaVinci - US Geography - Elevated Delay for Analytics",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-02T21:00:23.262+00:00",
    "updatedAt": "2026-11-02T23:29:04.467+00:00",
    "resolvedAt": "2026-11-02T23:29:04.439+00:00",
    "provider": {
      "slug": "ping-identity",
      "name": "Ping Identity"
    },
    "affectedServices": [
      {
        "slug": "ping-identity-pingone",
        "name": "PingOne platform"
      }
    ],
    "links": {
      "html": "/incidents/ping-identity-pingone-davinci-us-geography-elevated-delay-for-analytics-2026-11-02",
      "api": "/api/v1/incidents/ping-identity-pingone-davinci-us-geography-elevated-delay-for-analytics-2026-11-02",
      "providerHtml": "/providers/ping-identity",
      "alerts": "https://outagedeck.com/account?stack=ping-identity&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Ping Identity reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_ping_identity_status",
      "kind": "official_api",
      "name": "Ping Identity Status",
      "checkedAt": "2026-11-03T02:34:01.494+00:00",
      "stale": false,
      "officialUrl": "https://status.pingidentity.com",
      "statusPageUrl": "https://status.pingidentity.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ping-identity_x2chb2m3q6qv_sj9s7gnjl9wq",
        "status": "investigating",
        "body": "Ping Identity is aware of an issue impacting the analytics for the PingOne DaVinci service in the US geography. Some analytics events are delayed up to 30 minutes. We are currently investigating.\n\nWe will provide the next update in approximately 30 minutes, or sooner as information becomes available.\n\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-11-02T21:00:23.486+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_x2chb2m3q6qv_6p8y4f9ymct3",
        "status": "investigating",
        "body": "The DaVinci Analytics delay remains elevated. We are continuing to investigate the root cause of this issue.\n\nWe will provide the next update in approximately 30 minutes, or sooner as information becomes available.\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-11-02T21:33:28.658+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_x2chb2m3q6qv_trjlc61vc83z",
        "status": "investigating",
        "body": "The DaVinci Analytics delay remains elevated but has reduced to under 20 minutes. We are continuing to investigate the root cause of this issue.\n\nWe will provide the next update in approximately 30 minutes, or sooner as information becomes available.\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-11-02T22:01:37.903+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_x2chb2m3q6qv_g51dszt9rc40",
        "status": "investigating",
        "body": "The DaVinci Analytics delay remains elevated but has reduced to 5 minutes. We are continuing to investigate the root cause of this issue.\n\nWe will provide the next update in approximately 30 minutes, or sooner as information becomes available.\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-11-02T22:33:26.741+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_x2chb2m3q6qv_cnqk71sdds27",
        "status": "monitoring",
        "body": "The DaVinci Analytics delay has returned to normal. We are continuing to investigate the root cause of this issue.\n\nWe will provide the next update in approximately 30 minutes, or sooner as information becomes available.\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-11-02T22:51:59.046+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_x2chb2m3q6qv_4jlhlnrhxhb0",
        "status": "resolved",
        "body": "The DaVinci Analytics delay has stayed near zero for 45 minutes. We've identified a few factors that could have contributed to the delays, which we will continue to explore.\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-11-02T23:29:04.439+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}