{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T10:18:52.785Z"
  },
  "data": {
    "id": "incident_statuspage_ping-identity_cq1m454cj27t",
    "slug": "ping-identity-pingone-davinci-us-east-increased-error-rates-2026-07-10",
    "title": "PingOne DaVinci - US East - Increased Error Rates",
    "summary": "PingOne DaVinci - US East - Increased Error Rates",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-10T21:04:12+00:00",
    "updatedAt": "2026-07-11T01:39:36.874+00:00",
    "resolvedAt": "2026-07-10T23:35:24.297+00:00",
    "provider": {
      "slug": "ping-identity",
      "name": "Ping Identity"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/ping-identity-pingone-davinci-us-east-increased-error-rates-2026-07-10",
      "api": "/api/v1/incidents/ping-identity-pingone-davinci-us-east-increased-error-rates-2026-07-10",
      "providerHtml": "/providers/ping-identity"
    },
    "impactSummary": "Ping Identity reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_ping_identity_status",
      "kind": "official_status_page",
      "name": "Ping Identity Status",
      "checkedAt": "2026-07-23T12:00:00Z",
      "officialUrl": "https://status.pingidentity.com",
      "statusPageUrl": "https://status.pingidentity.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ping-identity_cq1m454cj27t_dsbvktt0s96c",
        "status": "investigating",
        "body": "Ping Identity is aware of an issue impacting DaVinci in US EAST region. We are currently investigating. Users may see increased error rates for DaVinci flows.\n\nWe will provide the next update in approximately 30 minutes, or sooner as information becomes available.\n\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T21:04:12.101+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_cq1m454cj27t_yqvsqtv0vbgw",
        "status": "identified",
        "body": "Ping Identity has identified the cause of an issue impacting PingOne DaVinci in US EAST region. Our teams are taking steps to mitigate impact.\n\nWe will provide the next update in approximately 60 minutes, or sooner as information becomes available.\n\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T21:34:11.547+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_cq1m454cj27t_46xcw2zkb472",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring closely to confirm recovery.\n\nWe will provide the next update in approximately 60 minutes or upon confirmation of resolution.\n\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T22:22:33.467+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_cq1m454cj27t_mcr6s47zjjw4",
        "status": "resolved",
        "body": "This incident has been resolved. \n\n\nIf you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T23:35:24.297+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}