{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T08:06:02.165Z"
  },
  "data": {
    "id": "incident_statuspage_ping-identity_j7qzsv541hd7",
    "slug": "ping-identity-pingone-davinci-service-elevated-latency-2026-03-07",
    "title": "PingOne DaVinci Service elevated latency",
    "summary": "PingOne DaVinci Service elevated latency",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-07T14:36:18.362+00:00",
    "updatedAt": "2026-03-07T17:20:09.721+00:00",
    "resolvedAt": "2026-03-07T17:20:09.708+00:00",
    "provider": {
      "slug": "ping-identity",
      "name": "Ping Identity"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/ping-identity-pingone-davinci-service-elevated-latency-2026-03-07",
      "api": "/api/v1/incidents/ping-identity-pingone-davinci-service-elevated-latency-2026-03-07",
      "providerHtml": "/providers/ping-identity"
    },
    "impactSummary": "Ping Identity reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_ping_identity_status",
      "kind": "official_api",
      "name": "Ping Identity Status",
      "checkedAt": "2026-07-23T08:00:13.914+00:00",
      "officialUrl": "https://status.pingidentity.com",
      "statusPageUrl": "https://status.pingidentity.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ping-identity_j7qzsv541hd7_snm874c8m4nz",
        "status": "investigating",
        "body": "Monitoring systems have detected elevated latency with Ping Identity's DaVinci Service for some user flows.  We have identified the root cause and team is working on mitigation plan.\n\nFor additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.",
        "createdAt": "2026-03-07T14:36:18.442+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_j7qzsv541hd7_s8jq9ff1lmf2",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-03-07T14:36:38.938+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_j7qzsv541hd7_qw8bxpmkpl3c",
        "status": "monitoring",
        "body": "We mitigated the impact which increased the latency and the team is continuing to monitor the impact.",
        "createdAt": "2026-03-07T14:38:49.347+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_j7qzsv541hd7_02sgg18npdtj",
        "status": "monitoring",
        "body": "We are observing elevated latency with Ping Identity's DaVinci Service for some user flows in other regions. Team is continuing to monitor the impact.",
        "createdAt": "2026-03-07T14:53:53.155+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_j7qzsv541hd7_8j2jp3w89dyl",
        "status": "resolved",
        "body": "Resolving this incident the impact has been mitigated for a couple of hours.",
        "createdAt": "2026-03-07T17:20:09.708+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}