{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T11:06:43.359Z"
  },
  "data": {
    "id": "incident_statuspage_ping-identity_6jr02cts7dgm",
    "slug": "ping-identity-pingone-davinci-na-eu-au-slightly-elevated-error-rates-for-some-2026-07-10-2cts7dgm",
    "title": "PingOne DaVinci - NA, EU, AU - Slightly Elevated Error Rates for Some Customers",
    "summary": "PingOne DaVinci - NA, EU, AU - Slightly Elevated Error Rates for Some Customers",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-10T16:54:10.72+00:00",
    "updatedAt": "2026-07-10T19:40:50.521+00:00",
    "resolvedAt": "2026-07-10T19:40:50.505+00:00",
    "provider": {
      "slug": "ping-identity",
      "name": "Ping Identity"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/ping-identity-pingone-davinci-na-eu-au-slightly-elevated-error-rates-for-some-2026-07-10-2cts7dgm",
      "api": "/api/v1/incidents/ping-identity-pingone-davinci-na-eu-au-slightly-elevated-error-rates-for-some-2026-07-10-2cts7dgm",
      "providerHtml": "/providers/ping-identity"
    },
    "impactSummary": "Ping Identity reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_ping_identity_status",
      "kind": "official_api",
      "name": "Ping Identity Status",
      "checkedAt": "2026-07-24T11:00:50.29+00:00",
      "officialUrl": "https://status.pingidentity.com",
      "statusPageUrl": "https://status.pingidentity.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ping-identity_6jr02cts7dgm_lrv3073l23n2",
        "status": "investigating",
        "body": "Ping Identity is aware of an issue impacting a small percentage PingOne DaVinci traffic in NA, EU, and AU regions. We are currently investigating.\n\nWe will provide the next update in approximately 30 minutes, or sooner as information becomes available.\n\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T16:54:10.866+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_6jr02cts7dgm_0pqxbjn54wc3",
        "status": "identified",
        "body": "There is an issue with a third-party system. The vendor has identified root cause and is taking steps to remediate the issue. Ping has taken action to prevent the error rate from increasing further.\n\nWe will provide the next update in approximately 60 minutes, or sooner as information becomes available.\n\n\n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T17:16:25.704+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_6jr02cts7dgm_7mljwxmtxxy5",
        "status": "monitoring",
        "body": "The 3rd party vendor has implemented a fix. We are monitoring closely to confirm recovery. At this time, Ping can confirm error rates have returned to normal. \n\nFor the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T18:15:55.706+00:00"
      },
      {
        "id": "update_statuspage_ping-identity_6jr02cts7dgm_j8z9c8nlgqvp",
        "status": "resolved",
        "body": "This incident has been resolved. \n\n\nIf you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.",
        "createdAt": "2026-07-10T19:40:50.505+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}