{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:09:05.180Z"
  },
  "data": {
    "id": "incident_statuspage_pantheon_zxx6xgslwnm8",
    "slug": "pantheon-degraded-platform-workflows-2026-06-09",
    "title": "Degraded platform workflows",
    "summary": "Degraded platform workflows",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-10T06:34:47.763+00:00",
    "updatedAt": "2026-06-10T12:07:32.486+00:00",
    "resolvedAt": "2026-06-10T12:07:32.461+00:00",
    "provider": {
      "slug": "pantheon",
      "name": "Pantheon"
    },
    "affectedServices": [
      {
        "slug": "pantheon-workflows",
        "name": "Deploys & Workflows"
      }
    ],
    "links": {
      "html": "/incidents/pantheon-degraded-platform-workflows-2026-06-09",
      "api": "/api/v1/incidents/pantheon-degraded-platform-workflows-2026-06-09",
      "providerHtml": "/providers/pantheon",
      "alerts": "https://outagedeck.com/account?stack=pantheon&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Pantheon reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_pantheon_status",
      "kind": "official_api",
      "name": "Pantheon Operations Status",
      "checkedAt": "2026-08-13T04:00:29.141+00:00",
      "officialUrl": "https://status.pantheon.io",
      "statusPageUrl": "https://status.pantheon.io"
    },
    "updates": [
      {
        "id": "update_statuspage_pantheon_zxx6xgslwnm8_44gh9yyr6dn3",
        "status": "investigating",
        "body": "We are currently investigating degraded performance or failures in platform workflows. This may affect your ability to push code, create environments, or run scheduled tasks.\n\nOur engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.",
        "createdAt": "2026-06-10T06:34:47.839+00:00"
      },
      {
        "id": "update_statuspage_pantheon_zxx6xgslwnm8_015bg3s1q40b",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-06-10T07:11:37.679+00:00"
      },
      {
        "id": "update_statuspage_pantheon_zxx6xgslwnm8_bnsw597bn76z",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-06-10T08:42:23.571+00:00"
      },
      {
        "id": "update_statuspage_pantheon_zxx6xgslwnm8_knz1dx1yd260",
        "status": "identified",
        "body": "We are continuing investigation on degraded dashboard performance and workflows.\n\nEarlier, this issue also caused brief, temporary 503 errors on a small subset of live customer environments. Our engineers have successfully resolved the 503 errors, and all live customer websites are currently online and serving traffic normally.\n\nOur team has identified the root cause and is actively working to restore dashboard access and workflow stability.\n\nWe recommend pausing the deploying of new code to environments until the issue is resolved, at least if you experience issues. If you have any questions, please contact Pantheon Support.",
        "createdAt": "2026-06-10T09:43:08.234+00:00"
      },
      {
        "id": "update_statuspage_pantheon_zxx6xgslwnm8_c8md96bvhf5t",
        "status": "monitoring",
        "body": "A fix has been deployed, and the Pantheon Dashboard is now running normally with stable loading times. All platform background workflows have also returned to baseline operational levels.\n\nIf you previously experienced a failed dashboard action or a stuck workflow, please reload your dashboard and retry the task now. Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified.\n\nIf you continue to experience any performance degradation after reloading, please contact us directly at helpdesk@pantheon.io.",
        "createdAt": "2026-06-10T10:32:02.126+00:00"
      },
      {
        "id": "update_statuspage_pantheon_zxx6xgslwnm8_zf8n7cw0ply5",
        "status": "resolved",
        "body": "Our Engineering team has verified that all platform services are fully restored and stable. The Pantheon Dashboard is performing normally, and all background workflows are processing successfully without any lingering delays.\n\nThe underlying issue has been completely mitigated, and we have concluded our monitoring period. Thank you for your patience while we worked to resolve this.\n\nIf you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.",
        "createdAt": "2026-06-10T12:07:32.461+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}