{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:10:41.497Z"
  },
  "data": {
    "id": "incident_statuspage_pantheon_j9nttwfv7kjx",
    "slug": "pantheon-degraded-dashboard-and-terminus-performance-2026-03-26",
    "title": "Degraded Dashboard and Terminus Performance",
    "summary": "Degraded Dashboard and Terminus Performance",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-26T12:22:53.171+00:00",
    "updatedAt": "2026-03-27T23:41:31.893+00:00",
    "resolvedAt": "2026-03-27T23:41:31.878+00:00",
    "provider": {
      "slug": "pantheon",
      "name": "Pantheon"
    },
    "affectedServices": [
      {
        "slug": "pantheon-dashboard",
        "name": "Dashboard"
      },
      {
        "slug": "pantheon-workflows",
        "name": "Deploys & Workflows"
      }
    ],
    "links": {
      "html": "/incidents/pantheon-degraded-dashboard-and-terminus-performance-2026-03-26",
      "api": "/api/v1/incidents/pantheon-degraded-dashboard-and-terminus-performance-2026-03-26",
      "providerHtml": "/providers/pantheon",
      "alerts": "https://outagedeck.com/account?stack=pantheon&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Pantheon reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_pantheon_status",
      "kind": "official_api",
      "name": "Pantheon Operations Status",
      "checkedAt": "2026-08-13T04:05:04.665+00:00",
      "officialUrl": "https://status.pantheon.io",
      "statusPageUrl": "https://status.pantheon.io"
    },
    "updates": [
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_9kq80h28nk89",
        "status": "investigating",
        "body": "We're currently investigating an issue affecting the loading of the Dashboard and Terminus-related workflows.\n\nWe apologize for any inconvenience this has caused. \n\nIf you're experiencing an urgent issue, please contact support at helpdesk@pantheon.io",
        "createdAt": "2026-03-26T12:22:53.293+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_486fvycf5bv6",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-03-26T13:18:15.025+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_0m9pytlvkzz0",
        "status": "investigating",
        "body": "Our team is still actively investigating the issue. Thank you for your patience.",
        "createdAt": "2026-03-26T14:36:23.245+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_l83y19cx3lq2",
        "status": "investigating",
        "body": "We are continuing to investigate the issue affecting Dashboard performance and Terminus workflows. \n\nIf you're experiencing any related issues, please reach out to Support via chat or ticket, and our team will investigate immediately.\n\nWe will provide another update within the next 30 minutes to an hour or as soon as more details become available.",
        "createdAt": "2026-03-26T16:15:19.324+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_6pvmx31hf2xt",
        "status": "investigating",
        "body": "Our Engineering team is actively investigating the issue.\n\nWe will provide another update within the next 2-3 hours or sooner if new information becomes available. \nThank you for your continued patience and understanding.",
        "createdAt": "2026-03-26T18:11:49.234+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_p4gvg0vjz4kq",
        "status": "investigating",
        "body": "We are continuing to work on a fix for this issue with the Dashboard and Terminus-related workflows.\n\nWe will share another update in 2 to 3 hours, or as soon as more information becomes available.",
        "createdAt": "2026-03-26T22:54:29.936+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_d1c5j2fjz5yz",
        "status": "investigating",
        "body": "We are continuing to investigate the issue. Thank you for your patience and understanding.",
        "createdAt": "2026-03-27T02:15:08.302+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_9sxsp2d5r974",
        "status": "investigating",
        "body": "We are still investigating the issue.\n\nWe will post another update in 3 hours or once a major update is available.",
        "createdAt": "2026-03-27T08:27:25.068+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_49077x45ckfs",
        "status": "investigating",
        "body": "No major updates. We are still investigating the issue.\n\nWe will post another update in 3 hours or once a major update is available.",
        "createdAt": "2026-03-27T12:16:45.76+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_6lsg69rs5brm",
        "status": "investigating",
        "body": "We understand the urgency, and our Engineers remain fully focused on this case. \nWhile there are no major developments yet, we are actively testing potential fixes. \n\nExpect our next update in 3 hours.",
        "createdAt": "2026-03-27T15:16:26.826+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_b86392zhrlmf",
        "status": "investigating",
        "body": "Performance has improved but remains above the pre-incident baseline. We have transitioned this case from Resolved back to Investigating as a precaution. All internal team code deployments are currently on hold to ensure platform stability.\n\nOur Engineering teams are performing a deep dive into core data storage performance and asynchronous job runner behavior to isolate the root cause. \nMultiple teams are dedicated to a real-time synchronized response to return latency to normal levels.\n\nNext Update: In 2-3 hours, or as soon as a significant change in status occurs.",
        "createdAt": "2026-03-27T17:53:07.426+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_mc1bbq5x4tzy",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-03-27T22:11:42.388+00:00"
      },
      {
        "id": "update_statuspage_pantheon_j9nttwfv7kjx_57zvbggt5blr",
        "status": "resolved",
        "body": "This incident has been resolved. All Dashboard and Terminus operations are operational now.",
        "createdAt": "2026-03-27T23:41:31.878+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}