{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:08:35.742Z"
  },
  "data": {
    "id": "incident_statuspage_pantheon_wtbj6pnm8hmp",
    "slug": "pantheon-dashboard-performance-issues-2026-05-13",
    "title": "Dashboard Performance Issues",
    "summary": "Dashboard Performance Issues",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-13T15:20:01.507+00:00",
    "updatedAt": "2026-05-13T22:42:48.091+00:00",
    "resolvedAt": "2026-05-13T22:42:48.075+00:00",
    "provider": {
      "slug": "pantheon",
      "name": "Pantheon"
    },
    "affectedServices": [
      {
        "slug": "pantheon-dashboard",
        "name": "Dashboard"
      }
    ],
    "links": {
      "html": "/incidents/pantheon-dashboard-performance-issues-2026-05-13",
      "api": "/api/v1/incidents/pantheon-dashboard-performance-issues-2026-05-13",
      "providerHtml": "/providers/pantheon",
      "alerts": "https://outagedeck.com/account?stack=pantheon&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Pantheon reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_pantheon_status",
      "kind": "official_api",
      "name": "Pantheon Operations Status",
      "checkedAt": "2026-08-13T04:00:29.141+00:00",
      "officialUrl": "https://status.pantheon.io",
      "statusPageUrl": "https://status.pantheon.io"
    },
    "updates": [
      {
        "id": "update_statuspage_pantheon_wtbj6pnm8hmp_y62qrgh1mqsk",
        "status": "investigating",
        "body": "We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected. \n\nOur Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. \nWe understand this may impact your workflow and appreciate your patience while we work toward a resolution.\n\nIf you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.",
        "createdAt": "2026-05-13T15:20:01.622+00:00"
      },
      {
        "id": "update_statuspage_pantheon_wtbj6pnm8hmp_rrzlnkpb7cfd",
        "status": "investigating",
        "body": "Our Engineering team is continuing to investigate the cause of the Dashboard performance issues. \n\nClient sites remain unaffected, and we are working to restore full functionality as quickly as possible. \nFor urgent assistance or if the Dashboard is inaccessible, please contact us at helpdesk@pantheon.io.",
        "createdAt": "2026-05-13T17:11:51.456+00:00"
      },
      {
        "id": "update_statuspage_pantheon_wtbj6pnm8hmp_z5hcf1swhy89",
        "status": "investigating",
        "body": "Engineering continues to investigate the reported performance delays within the Dashboard. \n\nWe would like to clarify that all services remain operational and customers should not experience downtime; the impact is strictly limited to Dashboard's page responsiveness. \n\nOur next update will be provided in approximately 2–3 hours, or sooner as information becomes available. \nIf you require urgent assistance, please contact helpdesk@pantheon.io.",
        "createdAt": "2026-05-13T19:22:39.613+00:00"
      },
      {
        "id": "update_statuspage_pantheon_wtbj6pnm8hmp_w5hb9hxsb761",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-05-13T21:13:33.704+00:00"
      },
      {
        "id": "update_statuspage_pantheon_wtbj6pnm8hmp_93sjv31ttz2p",
        "status": "monitoring",
        "body": "A fix has been implemented, and users should now see visible performance improvements when loading the Dashboard. \n\nOur Engineering team is closely monitoring the environment to ensure stability and verify that the issue is fully resolved. \nWe will provide a final update once the resolution is confirmed. \nIf you continue to experience any issues, please contact us at helpdesk@pantheon.io.",
        "createdAt": "2026-05-13T21:51:11.213+00:00"
      },
      {
        "id": "update_statuspage_pantheon_wtbj6pnm8hmp_21py1r9qd088",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-05-13T22:42:48.075+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}