{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:09:33.577Z"
  },
  "data": {
    "id": "incident_statuspage_pantheon_7j834cpqfycb",
    "slug": "pantheon-dashboard-metrics-issues-2026-05-05",
    "title": "Dashboard Metrics Issues",
    "summary": "Dashboard Metrics Issues",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-05T16:09:11.054+00:00",
    "updatedAt": "2026-05-05T19:33:56.17+00:00",
    "resolvedAt": "2026-05-05T19:33:56.151+00:00",
    "provider": {
      "slug": "pantheon",
      "name": "Pantheon"
    },
    "affectedServices": [
      {
        "slug": "pantheon-dashboard",
        "name": "Dashboard"
      }
    ],
    "links": {
      "html": "/incidents/pantheon-dashboard-metrics-issues-2026-05-05",
      "api": "/api/v1/incidents/pantheon-dashboard-metrics-issues-2026-05-05",
      "providerHtml": "/providers/pantheon",
      "alerts": "https://outagedeck.com/account?stack=pantheon&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Pantheon reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_pantheon_status",
      "kind": "official_api",
      "name": "Pantheon Operations Status",
      "checkedAt": "2026-08-13T04:00:29.141+00:00",
      "officialUrl": "https://status.pantheon.io",
      "statusPageUrl": "https://status.pantheon.io"
    },
    "updates": [
      {
        "id": "update_statuspage_pantheon_7j834cpqfycb_lzvtfh7dt6md",
        "status": "investigating",
        "body": "We are currently investigating an issue where site traffic metrics are incorrectly displaying as zero within the dashboard. \n\nPlease be assured that this is a reporting-only issue: all hosted sites remain fully operational, and the dashboard itself is online and accessible. \n\nOur Engineering team is working to determine if this is a visual latency error or a delay in the data processing pipeline. \n\nIf you are experiencing any issues beyond these specific metric displays, please reach out to Support via chat or ticket for immediate investigation. \n\nWe will provide another update within the next 1–2 hours or as soon as more details become available.",
        "createdAt": "2026-05-05T16:09:11.149+00:00"
      },
      {
        "id": "update_statuspage_pantheon_7j834cpqfycb_bbvmhrcf855v",
        "status": "monitoring",
        "body": "We have implemented a fix to resolve the reporting issue affecting the Site Metrics page. \n\nWhile the data pipeline has been restored, please be aware that zero-value metrics may remain cached in your browser for up to six hours. \n\nTo mitigate this and view your updated traffic data immediately, we recommend clearing your browser’s cache to force a fresh download of the metrics. \n\nOur team will continue to monitor the situation closely to ensure stability, and we sincerely appreciate your patience throughout this process.",
        "createdAt": "2026-05-05T17:21:22.349+00:00"
      },
      {
        "id": "update_statuspage_pantheon_7j834cpqfycb_czqs4x33s547",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-05-05T19:33:56.151+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}