{
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    "generatedAt": "2026-08-22T17:10:30.696Z"
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  "data": {
    "id": "incident_statuspage_palo-alto_37k6z4jdjff1",
    "slug": "palo-alto-log-forwarding-and-streaming-degradation-for-device-security-cloud-2026-08-19-z4jdjff1",
    "title": "Log forwarding and streaming degradation for Device Security Cloud Service",
    "summary": "Log forwarding and streaming degradation for Device Security Cloud Service",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-19T22:59:33.656+00:00",
    "updatedAt": "2026-08-21T18:35:20.581+00:00",
    "resolvedAt": "2026-08-21T18:35:20.562+00:00",
    "provider": {
      "slug": "palo-alto",
      "name": "Palo Alto Networks"
    },
    "affectedServices": [],
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    "impactSummary": "Palo Alto Networks reported a minor event for the affected tracked services.",
    "source": {
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      "kind": "official_api",
      "name": "Palo Alto Networks Status",
      "checkedAt": "2026-08-22T17:05:04.813+00:00",
      "officialUrl": "https://status.paloaltonetworks.com",
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    "updates": [
      {
        "id": "update_statuspage_palo-alto_37k6z4jdjff1_9f32l0hjpkd2",
        "status": "investigating",
        "body": "Incident Overview\n\nThe Device Security Cloud Service is currently experiencing downstream impact due to degradation of the SLS (Security Logging Service) log forwarding and streaming service. Core device security enforcement remains fully functional, but log ingestion and visibility are delayed. This issue is isolated strictly to US regions.\n\nCurrent Status & Impact\n\nImpacted Services: Log forwarding and real-time log streaming, as well as downstream Device Security Cloud Service.  Core security enforcement and device protection policies remain fully functional and unaffected.\n\nAffected Scope: US Regions only.\n\nRoot Cause: Upstream Google Cloud Platform (GCP) resource capacity limitations.\n\nNext Steps & Mitigations\n\nEngineers from SLS team are actively working with GCP support to resolve infrastructure capacity issue. \n\nFurther updates will be provided as capacity is expanded.",
        "createdAt": "2026-08-19T22:59:33.742+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_37k6z4jdjff1_j0ypmg161r7y",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-08-19T23:10:12.722+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_37k6z4jdjff1_qc5nstfsjp9j",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-08-20T00:54:28.354+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_37k6z4jdjff1_rbcmdg0wr9pp",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-08-20T00:54:40.097+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_37k6z4jdjff1_xgm4y7bq2l3h",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-08-21T18:35:20.562+00:00"
      }
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