{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-23T02:14:01.672Z"
  },
  "data": {
    "id": "incident_statuspage_palo-alto_yx6mxjd224lw",
    "slug": "palo-alto-azure-france-central-outage-impacting-cloud-ngfw-services-2026-04-27",
    "title": "Azure  France Central outage impacting Cloud NGFW Services.",
    "summary": "Azure  France Central outage impacting Cloud NGFW Services.",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-04-27T12:02:31+00:00",
    "updatedAt": "2026-04-27T20:13:49.017+00:00",
    "resolvedAt": "2026-04-27T20:13:32.522+00:00",
    "provider": {
      "slug": "palo-alto",
      "name": "Palo Alto Networks"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/palo-alto-azure-france-central-outage-impacting-cloud-ngfw-services-2026-04-27",
      "api": "/api/v1/incidents/palo-alto-azure-france-central-outage-impacting-cloud-ngfw-services-2026-04-27",
      "providerHtml": "/providers/palo-alto",
      "alerts": "https://outagedeck.com/account?stack=palo-alto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Palo Alto Networks reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_palo_alto_status",
      "kind": "official_api",
      "name": "Palo Alto Networks Status",
      "checkedAt": "2026-10-23T02:10:11.919+00:00",
      "stale": false,
      "officialUrl": "https://status.paloaltonetworks.com",
      "statusPageUrl": "https://status.paloaltonetworks.com"
    },
    "updates": [
      {
        "id": "update_statuspage_palo-alto_yx6mxjd224lw_kstygyr1n4k7",
        "status": "investigating",
        "body": "We have identified an issue with Azure affecting the Cloud NGFW France Central region for Storage & Cosmos DB issue which is impacting CNGFW Services. \nCustomers may experience intermittent service unavailability, degraded performance, or delays in monitoring and telemetry.  \n\nCurrent Status : Azure notified higher than expected latency, timeouts or HTTP 500 errors when accessing data stored on Storage & CosmoDB accounts hosted in this region. We are actively investigating and mitigation actions are currently in progress to stabilize connectivity. \n\nOngoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. \n\nYou can also monitor the underlying platform status via the Azure Status Page: https://app.azure.com/h/GHHC-K4Z/97cdb5.\nNext Update: 1 PM UTC 27th Apr 2026",
        "createdAt": "2026-04-27T12:02:31.788+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_yx6mxjd224lw_gsm3ptyxtyqk",
        "status": "identified",
        "body": "Azure is currently experiencing a degradation in the availability of the Azure Cosmos DB & Storage services in the France Central region.\nhttps://app.azure.com/h/GHHC-K4Z/97cdb5",
        "createdAt": "2026-04-27T12:31:14.908+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_yx6mxjd224lw_fhh56phj9qxk",
        "status": "identified",
        "body": "Azure Reported Service Disruption Affecting Multiple Azure Services in the France Central Region Including Service Bus, Storage, Azure Cosmos DB experiencing an interruption when customers encountered VM restarts, temporary unavailability, and intermittent access issues due to an underlying datacenter event.",
        "createdAt": "2026-04-27T14:38:48.388+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_yx6mxjd224lw_h6lbrfwryzwf",
        "status": "monitoring",
        "body": "Azure has repoted that the affected services have largely recovered; however, some dependent services are still completing recovery and may experience intermittent issues while teams continue monitoring service stability.\n\nhttps://app.azure.com/h/GHHC-K4Z/97cdb5",
        "createdAt": "2026-04-27T15:48:23.016+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_yx6mxjd224lw_32tnbm1yh2rv",
        "status": "resolved",
        "body": "Azure has reported that this issue is now mitigated. See https://app.azure.com/h/GHHC-K4Z/97cdb5 for an update with more information provided by Azure.\n\nCNGFW services are no longer impacted.",
        "createdAt": "2026-04-27T20:13:32.522+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}