{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-21T20:16:03.890Z"
  },
  "data": {
    "id": "incident_statuspage_palo-alto_s9pqy7nq3hcs",
    "slug": "palo-alto-aws-eu-west-3-outage-impacting-cloud-ngfw-services-2026-04-27",
    "title": "AWS  EU-WEST-3 outage impacting Cloud NGFW Services.",
    "summary": "AWS  EU-WEST-3 outage impacting Cloud NGFW Services.",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-04-27T11:50:23+00:00",
    "updatedAt": "2026-04-27T20:59:42.303+00:00",
    "resolvedAt": "2026-04-27T20:59:42.286+00:00",
    "provider": {
      "slug": "palo-alto",
      "name": "Palo Alto Networks"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/palo-alto-aws-eu-west-3-outage-impacting-cloud-ngfw-services-2026-04-27",
      "api": "/api/v1/incidents/palo-alto-aws-eu-west-3-outage-impacting-cloud-ngfw-services-2026-04-27",
      "providerHtml": "/providers/palo-alto",
      "alerts": "https://outagedeck.com/account?stack=palo-alto&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Palo Alto Networks reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_palo_alto_status",
      "kind": "official_api",
      "name": "Palo Alto Networks Status",
      "checkedAt": "2026-10-21T20:10:57.437+00:00",
      "stale": false,
      "officialUrl": "https://status.paloaltonetworks.com",
      "statusPageUrl": "https://status.paloaltonetworks.com"
    },
    "updates": [
      {
        "id": "update_statuspage_palo-alto_s9pqy7nq3hcs_6ypm8mrl1rd7",
        "status": "investigating",
        "body": "We have identified an issue with AWS affecting the Cloud NGFW EU-WEST-3 region. \nCustomers may experience failures to deploy new resources or delays in rule synchronization\nCurrent Status: AWS is currently experiencing DynamoDB API error rate & EC2 Availability Issue\nOngoing Actions: Our engineering team is monitoring the provider’s recovery efforts and is prepared to validate service health as soon as infrastructure stabilizes. You can also monitor the underlying platform status via the AWS Health Dashboard\nNext Update: 1 PM UTC 27th Apr 2026",
        "createdAt": "2026-04-27T11:50:23.306+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_s9pqy7nq3hcs_p9qvf2yqzmpl",
        "status": "monitoring",
        "body": "AWS has resolved the Lambda, EC2 Availability  & Dynamo DB errors. We are monitoring for continued stability.",
        "createdAt": "2026-04-27T12:30:58.655+00:00"
      },
      {
        "id": "update_statuspage_palo-alto_s9pqy7nq3hcs_7kmvc0f9ktsy",
        "status": "resolved",
        "body": "AWS has closed the issues and Cloud NGFW services are no longer impacted",
        "createdAt": "2026-04-27T20:59:42.286+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
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}