{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T07:36:52.035Z"
  },
  "data": {
    "id": "incident_statuspage_ovhcloud_kqvcbl31d00c",
    "slug": "ovhcloud-gra5-7-9-11-compute-instance-some-instances-incident-notification-2026-05-28",
    "title": "[GRA5/7/9/11][Compute - Instance] - Some Instances Incident Notification",
    "summary": "[GRA5/7/9/11][Compute - Instance] - Some Instances Incident Notification",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-05-28T10:14:45.187+00:00",
    "updatedAt": "2026-05-29T13:21:52.513+00:00",
    "resolvedAt": "2026-05-29T13:21:52.496+00:00",
    "provider": {
      "slug": "ovhcloud",
      "name": "OVHcloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/ovhcloud-gra5-7-9-11-compute-instance-some-instances-incident-notification-2026-05-28",
      "api": "/api/v1/incidents/ovhcloud-gra5-7-9-11-compute-instance-some-instances-incident-notification-2026-05-28",
      "providerHtml": "/providers/ovhcloud",
      "alerts": "https://outagedeck.com/account?stack=ovhcloud&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OVHcloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_ovhcloud_status",
      "kind": "official_api",
      "name": "OVHcloud Status",
      "checkedAt": "2026-10-11T07:35:02.551+00:00",
      "stale": false,
      "officialUrl": "https://public-cloud.status-ovhcloud.com",
      "statusPageUrl": "https://public-cloud.status-ovhcloud.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ovhcloud_kqvcbl31d00c_q9d5grgkhvh2",
        "status": "identified",
        "body": "We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA5 / GRA7 / GRA9 / GRA11 regions.\n\nHere are some supplementary details :\n\n<b>Start time :</b> 28/05/2026 08:00 UTC\n<b>Impacted Service(s) :</b> Some instances in the GRA5 / GRA7 / GRA9 / GRA11 regions are unreachable.\n<b>Customers Impact :</b> Some customers are temporarily unable to access instances located in the specified regions.\n<b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.\n<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-05-28T10:14:45.383+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_kqvcbl31d00c_v1wlh33m8krw",
        "status": "identified",
        "body": "We have new information regarding the incident that affected your service(s).\n\nPlease find below an update on the situation:\n<b>Update : </b> Some instances in the GRA5 / GRA7 / GRA9 / GRA11 regions remain temporarily unavailable.\n<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-05-28T12:30:59.652+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_kqvcbl31d00c_bbcmg8ybx9tl",
        "status": "identified",
        "body": "<b>Ongoing Actions :</b> Some instances are impacted by this incident. Our teams are currently performing checks and replacing components where necessary.\n\nWe will keep you updated on the progress and final resolution.\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-05-28T15:10:42.465+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_kqvcbl31d00c_b2zvwws3bsbn",
        "status": "identified",
        "body": "Please find an update of this incident below:\n\n<b>Ongoing Actions :</b> Our teams are continuing to work on resolving this issue.\n\nWe will keep you updated on the progress and final resolution.\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-05-28T18:59:38.393+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_kqvcbl31d00c_tss6mmjk3rrd",
        "status": "identified",
        "body": "We have new information regarding the incident that affected your service(s).\n\nPlease find below an update on the situation:\n<b>Update : </b> The configuration of private networks on some instances is temporarily unavailable since 28/05/2026 15:00 UTC.\n<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-05-28T20:51:23.072+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_kqvcbl31d00c_n38g9n3cmy69",
        "status": "resolved",
        "body": "We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.\n\n<b>Start time :</b> 28/05/2026 08:00 UTC\n<b>End time :</b> 29/05/2026 13:19 UTC\n<b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-05-29T13:21:52.496+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}