{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-29T09:35:36.583Z"
  },
  "data": {
    "id": "incident_statuspage_ovhcloud_t4pnxpnk49n3",
    "slug": "ovhcloud-gra11-containers-and-orchestration-load-balancer-incident-notification-2026-07-27",
    "title": "[GRA11][Network] - Load Balancer incident notification",
    "summary": "[GRA11][Network] - Load Balancer incident notification",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-07-27T12:52:28+00:00",
    "updatedAt": "2026-07-28T15:15:06.543+00:00",
    "resolvedAt": "2026-07-28T15:15:06.525+00:00",
    "provider": {
      "slug": "ovhcloud",
      "name": "OVHcloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/ovhcloud-gra11-containers-and-orchestration-load-balancer-incident-notification-2026-07-27",
      "api": "/api/v1/incidents/ovhcloud-gra11-containers-and-orchestration-load-balancer-incident-notification-2026-07-27",
      "providerHtml": "/providers/ovhcloud"
    },
    "impactSummary": "OVHcloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_ovhcloud_status",
      "kind": "official_api",
      "name": "OVHcloud Status",
      "checkedAt": "2026-07-29T09:30:48.573+00:00",
      "officialUrl": "https://public-cloud.status-ovhcloud.com",
      "statusPageUrl": "https://public-cloud.status-ovhcloud.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ovhcloud_t4pnxpnk49n3_dq1qzcn0bfry",
        "status": "identified",
        "body": "We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Load Balancer offer in the specific GRA11 region.\n\nHere are some supplementary details :\n\n<b>Start time :</b> 27/07/2026 07:41 UTC\n<b>Impacted Service(s) :</b> Creation of Public Cloud instances on GRA11 LoadBalancer is temporarily unavailable.\n<b>Customers Impact :</b> Customers are temporarily unable to create new Public Cloud instances on LoadBalancer.\n<b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.\n<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-27T12:52:28.617+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_t4pnxpnk49n3_t457ht9sxfjs",
        "status": "identified",
        "body": "We have new information regarding the incident that affected your service(s).\n\nPlease find below an update on the situation:\n<b>Update : </b> Our teams are currently working on a fix to resolve the issue.\n<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-28T11:25:43.848+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_t4pnxpnk49n3_6s62hw002lhm",
        "status": "identified",
        "body": "We have new information regarding the incident that affected your service(s).\n\nPlease find below an update on the situation:\n<b>Update : </b> The majority of customers are no longer impacted by the incident.\n<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-28T12:13:57.173+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_t4pnxpnk49n3_kqr37n19lbf4",
        "status": "resolved",
        "body": "We are pleased to inform you that the incident affecting our Load Balancer offering has been resolved.\n\n<b>Start time :</b> 27/07/2026 07:41 UTC\n<b>End time :</b> 28/07/2026 14:45 UTC\n<b>Root Cause :</b> This incident was caused by a software issue.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-28T15:15:06.525+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}