{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T16:58:31.478Z"
  },
  "data": {
    "id": "incident_statuspage_ovhcloud_gp7pm2808k30",
    "slug": "ovhcloud-gra1-3-4-5-7-9-11-compute-instance-some-instances-incident-notification-2026-07-07",
    "title": "[GRA1/3/4/5/7/9/11][Compute - Instance] - Some instances incident notification",
    "summary": "[GRA1/3/4/5/7/9/11][Compute - Instance] - Some instances incident notification",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-07-07T09:50:53+00:00",
    "updatedAt": "2026-07-08T09:31:45.368+00:00",
    "resolvedAt": "2026-07-08T09:31:45.349+00:00",
    "provider": {
      "slug": "ovhcloud",
      "name": "OVHcloud"
    },
    "affectedServices": [
      {
        "slug": "ovhcloud-compute",
        "name": "Compute Instances"
      }
    ],
    "links": {
      "html": "/incidents/ovhcloud-gra1-3-4-5-7-9-11-compute-instance-some-instances-incident-notification-2026-07-07",
      "api": "/api/v1/incidents/ovhcloud-gra1-3-4-5-7-9-11-compute-instance-some-instances-incident-notification-2026-07-07",
      "providerHtml": "/providers/ovhcloud",
      "alerts": "https://outagedeck.com/account?stack=ovhcloud&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OVHcloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_ovhcloud_status",
      "kind": "official_api",
      "name": "OVHcloud Status",
      "checkedAt": "2026-10-12T16:55:02.727+00:00",
      "stale": false,
      "officialUrl": "https://public-cloud.status-ovhcloud.com",
      "statusPageUrl": "https://public-cloud.status-ovhcloud.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ovhcloud_gp7pm2808k30_0f8v2tkbvvcq",
        "status": "monitoring",
        "body": "Service has been fully restored since 07/07/2026 01:25 UTC. Monitoring remains active to ensure long-term stability.\n\nHere are some supplementary details :\n\n<b>Start time :</b> 06/07/2026 20:08 UTC\n<b>Impacted Service(s) :</b> Network perturbation was observed for some instances in the GRA1/3/4/5/7/9/11 regions.\n<b>Customers Impact :</b> Some customers were temporarily facing packet loss on their instances located in the specified regions.\n<b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-07T09:50:53.995+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_gp7pm2808k30_wf2njgmnssbm",
        "status": "monitoring",
        "body": "Please find the details of this incident below :\n\n<b>Start time :</b> 06/07/2026 20:08 UTC\n<b>Impacted Service(s) :</b> Public network experienced availability and latency issues.\n<b>Customers Impact :</b> Customers experienced temporary service unavailability or increased latency when accessing their services.\n<b>Root Cause :</b> This incident was caused by a network equipment issue.\n<b>Ongoing Actions :</b> Our team isolated the affected network equipment to restore service.\nThe service has been restored since 07/07/2026 01:25 UTC.\n<b>Ongoing Actions :</b> Our teams are continuing to investigate the root cause of the incident while closely monitoring system stability to ensure continued stability.\n\nWe will keep you updated on the progress of our investigation.\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-07T14:17:32.516+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_gp7pm2808k30_1q2bvxx6dm7f",
        "status": "monitoring",
        "body": "<b>Ongoing Actions:</b> At 20:30 UTC, we will perform an upgrade on the affected network equipment to prevent this issue from recurring.\n\nNo customer impact is expected during this maintenance.\n\nOur teams will closely monitor service stability throughout the operation and will remain mobilized until the maintenance has been successfully completed.\n\nWe will keep you informed of the progress and notify you once the maintenance has been completed.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-07T18:33:25.152+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_gp7pm2808k30_djh3jfdvqcq6",
        "status": "monitoring",
        "body": "Service has been fully restored since 07/07/2026 21:34 UTC. Monitoring remains active to ensure long-term stability.\n\nHere are some supplementary details :\n\n<b>Start time :</b> 06/07/2026 20:08 UTC\n<b>Impacted Service(s) :</b> Public network experienced availability and latency issues.\n<b>Customers Impact :</b> Customers experienced temporary service unavailability or increased latency when accessing their services.\n<b>Root Cause :</b> This incident was caused by a network equipment issue.",
        "createdAt": "2026-07-07T21:53:10.818+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_gp7pm2808k30_b6m4cjvwn335",
        "status": "resolved",
        "body": "We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.\n\n<b>Start time :</b> 06/07/2026 20:08 UTC\n<b>End time :</b> 07/07/2026 21:34 UTC\n<b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-07-08T09:31:45.349+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}