{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T01:12:50.154Z"
  },
  "data": {
    "id": "incident_statuspage_ovhcloud_57wcnypwtxp6",
    "slug": "ovhcloud-global-identity-security-and-operations-user-management-incident-2026-08-25-nypwtxp6",
    "title": "[GLOBAL][Identity, Security & Operations] - User Management Incident Notification",
    "summary": "[GLOBAL][Identity, Security & Operations] - User Management Incident Notification",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-08-25T18:21:55.229+00:00",
    "updatedAt": "2026-08-25T20:45:07.33+00:00",
    "resolvedAt": "2026-08-25T20:45:07.316+00:00",
    "provider": {
      "slug": "ovhcloud",
      "name": "OVHcloud"
    },
    "affectedServices": [
      {
        "slug": "ovhcloud-platform",
        "name": "Platform Services"
      }
    ],
    "links": {
      "html": "/incidents/ovhcloud-global-identity-security-and-operations-user-management-incident-2026-08-25-nypwtxp6",
      "api": "/api/v1/incidents/ovhcloud-global-identity-security-and-operations-user-management-incident-2026-08-25-nypwtxp6",
      "providerHtml": "/providers/ovhcloud",
      "alerts": "https://outagedeck.com/account?stack=ovhcloud&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "OVHcloud reported a major event for the affected tracked services.",
    "source": {
      "id": "source_ovhcloud_status",
      "kind": "official_api",
      "name": "OVHcloud Status",
      "checkedAt": "2026-08-27T01:05:03.554+00:00",
      "officialUrl": "https://public-cloud.status-ovhcloud.com",
      "statusPageUrl": "https://public-cloud.status-ovhcloud.com"
    },
    "updates": [
      {
        "id": "update_statuspage_ovhcloud_57wcnypwtxp6_gnpgl4rrl7h8",
        "status": "investigating",
        "body": "We are currently investigating an incident affecting our Identity, Security & Operations offering, which is causing temporary availability issue in the global region\n\nHere are some supplementary details :\n\n<b>Start time :</b> 25/08/2026 17:52 UTC\n<b>Impacted Service(s) :</b> The user creation and approval service is temporarily unavailable.\n<b>Customers Impact :</b> Customers are temporarily unable to create new users or use the approval service.\n<b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-08-25T18:21:55.328+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_57wcnypwtxp6_5cvtjhm67jw0",
        "status": "identified",
        "body": "We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Identity, Security & Operations offer on the specific global region\n\nHere are some supplementary details :\n\n<b>Start time :</b> 25/08/2026 18:38 UTC\n<b>Impacted Service(s) :</b> The user creation and approval service is temporarily unavailable.\n<b>Customers Impact :</b> Customers are temporarily unable to create new users or use the approval service.\n<b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure.\n<b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible.\n\nWe will keep you updated on the progress and resolution.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-08-25T18:40:08.078+00:00"
      },
      {
        "id": "update_statuspage_ovhcloud_57wcnypwtxp6_6tlgvzc1cgkf",
        "status": "resolved",
        "body": "We are pleased to inform you that the incident affecting our  Identity, Security & Operations offering has been resolved.\n\n<b>Start time :</b> 25/08/2026 17:52 UTC\n<b>End time :</b> 25/08/2026 20:40 UTC\n<b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure.\n\nWe apologize for any inconvenience caused and appreciate your understanding.",
        "createdAt": "2026-08-25T20:45:07.316+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}