{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T02:52:08.864Z"
  },
  "data": {
    "id": "incident_statuspage_opsgenie_2c1bx0zpvmws",
    "slug": "opsgenie-issues-with-microsoft-teams-notifications-for-opsgenie-customers-2026-08-27",
    "title": "Issues with Microsoft Teams notifications for Opsgenie customers",
    "summary": "Issues with Microsoft Teams notifications for Opsgenie customers",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-08-27T10:26:24.253+00:00",
    "updatedAt": "2026-09-03T06:06:48.25+00:00",
    "resolvedAt": "2026-09-03T06:06:48.235+00:00",
    "provider": {
      "slug": "opsgenie",
      "name": "Opsgenie"
    },
    "affectedServices": [
      {
        "slug": "opsgenie-api",
        "name": "APIs & integrations"
      }
    ],
    "links": {
      "html": "/incidents/opsgenie-issues-with-microsoft-teams-notifications-for-opsgenie-customers-2026-08-27",
      "api": "/api/v1/incidents/opsgenie-issues-with-microsoft-teams-notifications-for-opsgenie-customers-2026-08-27",
      "providerHtml": "/providers/opsgenie",
      "alerts": "https://outagedeck.com/account?stack=opsgenie&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Opsgenie reported a major event for the affected tracked services.",
    "source": {
      "id": "source_opsgenie_status",
      "kind": "official_api",
      "name": "Opsgenie Status",
      "checkedAt": "2026-10-12T02:45:05.155+00:00",
      "stale": false,
      "officialUrl": "https://opsgenie.status.atlassian.com",
      "statusPageUrl": "https://opsgenie.status.atlassian.com"
    },
    "updates": [
      {
        "id": "update_statuspage_opsgenie_2c1bx0zpvmws_tgl59v586gzt",
        "status": "identified",
        "body": "On August 19, 2026, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause has been identified and our teams are working with our partners to resolve this issue.\n\nThis issue does not impact Jira Service Management Operations customers.\n\nWe will provide the next update in 24 hours.",
        "createdAt": "2026-08-27T10:26:24.353+00:00"
      },
      {
        "id": "update_statuspage_opsgenie_2c1bx0zpvmws_98mjth2xzydp",
        "status": "identified",
        "body": "Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.\n\nWe will provide the next update in 72 hours or sooner if we have a material update.",
        "createdAt": "2026-08-28T10:38:12.887+00:00"
      },
      {
        "id": "update_statuspage_opsgenie_2c1bx0zpvmws_zxcjlcftgy2v",
        "status": "identified",
        "body": "Our teams continue to work with our partners, towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.\n\nWe will provide the next update in 24 hours, or sooner if there is a significant update.",
        "createdAt": "2026-08-31T10:29:36.853+00:00"
      },
      {
        "id": "update_statuspage_opsgenie_2c1bx0zpvmws_w0lv16g8j0kh",
        "status": "identified",
        "body": "Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.\n\nWe will provide the next update in 24 hours, or sooner if there is a significant update.",
        "createdAt": "2026-09-01T10:16:21.978+00:00"
      },
      {
        "id": "update_statuspage_opsgenie_2c1bx0zpvmws_dlm498tph4fz",
        "status": "identified",
        "body": "Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers.\n\nWe will provide the next update in 24 hours, or sooner if there is a significant update.",
        "createdAt": "2026-09-02T10:17:39.054+00:00"
      },
      {
        "id": "update_statuspage_opsgenie_2c1bx0zpvmws_qhhnyxkyymv4",
        "status": "resolved",
        "body": "On August 19, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause was attributed to an operational error caused by our external partner, and they have taken corrective measures to restore services. \n\nIf you are still experiencing issues, please follow these steps to restore your integration: https://support.atlassian.com/opsgenie/docs/restore-the-opsgenie-microsoft-teams-v2-integration/. If you require further assistance, please reach out to Atlassian Support via support.atlassian.com/contact.",
        "createdAt": "2026-09-03T06:06:48.235+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}