{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T20:06:05.736Z"},"data":{"id":"incident_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49","slug":"openai-some-users-may-experience-issues-accessing-openai-accounts-2026-06-05","title":"Some users may experience issues accessing OpenAI accounts","summary":"Some users may experience issues accessing OpenAI accounts","status":"resolved","severity":"minor","startedAt":"2026-06-05T13:26:40+00:00","updatedAt":"2026-06-06T06:16:40+00:00","resolvedAt":"2026-06-05T16:09:19+00:00","provider":{"slug":"openai","name":"OpenAI"},"affectedServices":[],"links":{"html":"/incidents/openai-some-users-may-experience-issues-accessing-openai-accounts-2026-06-05","api":"/api/v1/incidents/openai-some-users-may-experience-issues-accessing-openai-accounts-2026-06-05","providerHtml":"/providers/openai"},"impactSummary":"OpenAI reported a none event for the affected tracked services.","source":{"id":"source_openai_status","kind":"official_api","name":"OpenAI Status","checkedAt":"2026-07-07T20:05:02.468+00:00","officialUrl":"https://status.openai.com/","statusPageUrl":"https://status.openai.com/"},"updates":[{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTBZDS20RXWHD1VFP7T6YNDQ","status":"investigating","body":"We are investigating the issue for the listed services.","createdAt":"2026-06-05T13:26:40+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTC2GR18Q8M872CAASX3ZETT","status":"identified","body":"We have identified the issue impacting account access for some users, and we are working on a fix.","createdAt":"2026-06-05T14:20:43+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTC4AXG3GYKNA3TAQZG64NQB","status":"identified","body":"We are still implementing the mitigation.","createdAt":"2026-06-05T14:52:29+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTC5VR0DB0Z0CAZ4HVE9F3K8","status":"identified","body":"An issue caused some user accounts to be incorrectly suspended. We’re restoring account access and working through related subscription and credit impacts for affected users.\n","createdAt":"2026-06-05T15:19:09+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTC8QKFZ9ZW15KXHJPYG5K6D","status":"resolved","body":"All impacted services have now fully recovered.","createdAt":"2026-06-05T16:09:19+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTCK23137EWSR5MZD1PYZ8W0","status":"monitoring","body":"We’ve restored account access for users. The team is working through related subscription and credit impacts for affected users.","createdAt":"2026-06-05T19:09:48+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTCN78MJZQCY83XM085A7VSY","status":"monitoring","body":"The team is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.","createdAt":"2026-06-05T19:47:35+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTCS033XPC4XQT11TJ8Y82CS","status":"monitoring","body":"All users impacted should have received an email with more information. The team is monitoring for additional changes.","createdAt":"2026-06-05T20:53:34+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTCTF5M321F3AQZTVKJ52D5V","status":"monitoring","body":"The team is uncovering some additional impacted users and is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.","createdAt":"2026-06-05T21:19:17+00:00"},{"id":"update_statuspage_openai_01KTBZDS20E3PZ53DH2SCKXN49_01KTDS74AX0QZPTV1VQBGPV9MF","status":"resolved","body":"Incorrectly suspended users have been restored access and received an email about their account and subscription information, if relevant. Impacted services have recovered.","createdAt":"2026-06-06T06:16:40+00:00"}],"access":{"plan":"public","keyed":false}}}