{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T11:49:04.551Z"
  },
  "data": {
    "id": "incident_statuspage_newrelic_qyqpdvncpw9t",
    "slug": "newrelic-ui-and-data-irregularities-us-region-2026-05-15",
    "title": "UI and Data Irregularities - US Region",
    "summary": "UI and Data Irregularities - US Region",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-05-15T00:06:54.396+00:00",
    "updatedAt": "2026-05-15T01:45:20.018+00:00",
    "resolvedAt": "2026-05-15T01:45:19.997+00:00",
    "provider": {
      "slug": "newrelic",
      "name": "New Relic"
    },
    "affectedServices": [
      {
        "slug": "newrelic-ui",
        "name": "Web UI"
      }
    ],
    "links": {
      "html": "/incidents/newrelic-ui-and-data-irregularities-us-region-2026-05-15",
      "api": "/api/v1/incidents/newrelic-ui-and-data-irregularities-us-region-2026-05-15",
      "providerHtml": "/providers/newrelic",
      "alerts": "https://outagedeck.com/account?stack=newrelic&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "New Relic reported a major event for the affected tracked services.",
    "source": {
      "id": "source_newrelic_status",
      "kind": "official_api",
      "name": "New Relic Status",
      "checkedAt": "2026-10-11T11:40:09.866+00:00",
      "stale": false,
      "officialUrl": "https://status.newrelic.com",
      "statusPageUrl": "https://status.newrelic.com"
    },
    "updates": [
      {
        "id": "update_statuspage_newrelic_qyqpdvncpw9t_2ct5ll0m4kky",
        "status": "investigating",
        "body": "We are investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.",
        "createdAt": "2026-05-15T00:06:54.727+00:00"
      },
      {
        "id": "update_statuspage_newrelic_qyqpdvncpw9t_nz2bgqz5vzlr",
        "status": "investigating",
        "body": "We continue investigating an interruption where some customers in the US region may be experiencing issues loading the different pages in the New Relic UI. Some customers in the US region may be experiencing delayed data in queries, charts, and dashboards. After further review, Alerts were not impacted. If you are experiencing issues and unable to access In-App support, please reach out to our Support team through this form: https://support.newrelic.com/s/contact-new-relic-support-form.",
        "createdAt": "2026-05-15T00:42:19.039+00:00"
      },
      {
        "id": "update_statuspage_newrelic_qyqpdvncpw9t_0crw6f58h4jz",
        "status": "monitoring",
        "body": "We are seeing recovery for impacted services, and continue monitoring New Relic systems for full recovery. Some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers in the US region may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted.",
        "createdAt": "2026-05-15T01:16:23.73+00:00"
      },
      {
        "id": "update_statuspage_newrelic_qyqpdvncpw9t_ww61rlb2jpsp",
        "status": "resolved",
        "body": "Between 22:30 UTC on May 14th and 01:00 UTC on May 15th, 2026, some customers in the US region may have experienced issues loading different pages in the New Relic UI. Some customers may have also experienced delayed data in queries, charts, and dashboards. Data ingest and alerts were not impacted.\n\nWe resolved this issue and the above services have returned to normal operation.",
        "createdAt": "2026-05-15T01:45:19.997+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}