{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-17T20:01:41.598Z"
  },
  "data": {
    "id": "incident_statuspage_newrelic_c1zg3xk8wcc6",
    "slug": "newrelic-e2m-events-2-metrics-authorization-issues-2026-07-17",
    "title": "E2M (Events-2-Metrics) authorization issues",
    "summary": "E2M (Events-2-Metrics) authorization issues",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-17T10:21:26.45+00:00",
    "updatedAt": "2026-07-17T10:21:26.675+00:00",
    "resolvedAt": "2026-07-17T10:21:26.665+00:00",
    "provider": {
      "slug": "newrelic",
      "name": "New Relic"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/newrelic-e2m-events-2-metrics-authorization-issues-2026-07-17",
      "api": "/api/v1/incidents/newrelic-e2m-events-2-metrics-authorization-issues-2026-07-17",
      "providerHtml": "/providers/newrelic"
    },
    "impactSummary": "New Relic reported a none event for the affected tracked services.",
    "source": {
      "id": "source_newrelic_status",
      "kind": "official_api",
      "name": "New Relic Status",
      "checkedAt": "2026-07-17T18:36:23.133+00:00",
      "officialUrl": "https://status.newrelic.com",
      "statusPageUrl": "https://status.newrelic.com"
    },
    "updates": [
      {
        "id": "update_statuspage_newrelic_c1zg3xk8wcc6_w85bhlgyjyp0",
        "status": "resolved",
        "body": "Between 15:00 UTC on July 14th and 10:00 UTC on July 17th, we experienced an issue where some customers experienced authorization issues when attempting to create, read or update E2M (Events-2-Metrics) rules in the US, EU and JP regions. This was due to a recent change we have made to our authorization endpoints. These endpoints now require S2S authentication which has caused requests to our E2M (Events-2-Metrics) to fail. Our teams have rolled back these changes until a permanent fix can be put in place. The issue is now resolved, and the impacted services have returned to normal service.",
        "createdAt": "2026-07-17T10:21:26.665+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}