{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-27T16:18:12.566Z"
  },
  "data": {
    "id": "incident_statuspage_neo4j_r3x39r4299n6",
    "slug": "neo4j-issue-impacting-certain-database-operations-for-aura-customers-on-azure-2026-10-26",
    "title": "Issue impacting certain database operations for Aura customers on Azure",
    "summary": "Issue impacting certain database operations for Aura customers on Azure",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-26T14:50:50.766+00:00",
    "updatedAt": "2026-10-26T19:14:18.768+00:00",
    "resolvedAt": "2026-10-26T19:14:18.748+00:00",
    "provider": {
      "slug": "neo4j",
      "name": "Neo4j Aura"
    },
    "affectedServices": [
      {
        "slug": "neo4j-auradb",
        "name": "AuraDB"
      },
      {
        "slug": "neo4j-console",
        "name": "Console & API"
      },
      {
        "slug": "neo4j-aurads",
        "name": "Graph Data Science"
      }
    ],
    "links": {
      "html": "/incidents/neo4j-issue-impacting-certain-database-operations-for-aura-customers-on-azure-2026-10-26",
      "api": "/api/v1/incidents/neo4j-issue-impacting-certain-database-operations-for-aura-customers-on-azure-2026-10-26",
      "providerHtml": "/providers/neo4j",
      "alerts": "https://outagedeck.com/account?stack=neo4j&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Neo4j Aura reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_neo4j_status",
      "kind": "official_api",
      "name": "Neo4j Aura Status",
      "checkedAt": "2026-10-27T16:10:12.198+00:00",
      "stale": false,
      "officialUrl": "https://status.neo4j.io",
      "statusPageUrl": "https://status.neo4j.io"
    },
    "updates": [
      {
        "id": "update_statuspage_neo4j_r3x39r4299n6_36k5f7yqztj7",
        "status": "investigating",
        "body": "We are currently aware of an issue that is impacting customers using Aura on Azure, when attempting to download database instance snapshots.",
        "createdAt": "2026-10-26T14:50:51.078+00:00"
      },
      {
        "id": "update_statuspage_neo4j_r3x39r4299n6_0cgn29vjt32z",
        "status": "identified",
        "body": "We have identified the issue and are currently working on the deployment of the fix.",
        "createdAt": "2026-10-26T15:09:36.847+00:00"
      },
      {
        "id": "update_statuspage_neo4j_r3x39r4299n6_ftrl21pps179",
        "status": "identified",
        "body": "The fix is currently being tested in lower environments, prior to being deployed.",
        "createdAt": "2026-10-26T16:22:47.45+00:00"
      },
      {
        "id": "update_statuspage_neo4j_r3x39r4299n6_00gdhwkfxpft",
        "status": "identified",
        "body": "Testing of the fix is ongoing and deployment will proceed once the testing has been completed.",
        "createdAt": "2026-10-26T17:43:54.459+00:00"
      },
      {
        "id": "update_statuspage_neo4j_r3x39r4299n6_0hwy90tp3yyl",
        "status": "resolved",
        "body": "Our engineers have successfully deployed a fix, and the issue is now resolved. Aura customers on Azure can now download database snapshots without issues.",
        "createdAt": "2026-10-26T19:14:18.748+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}