{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-20T00:01:15.620Z"
  },
  "data": {
    "id": "incident_statuspage_neo4j_qgty104t7rl5",
    "slug": "neo4j-issue-impacting-certain-database-operations-for-aura-customers-on-azure-2026-09-17",
    "title": "Issue impacting certain database operations for Aura customers on Azure",
    "summary": "Issue impacting certain database operations for Aura customers on Azure",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-09-17T16:46:42.638+00:00",
    "updatedAt": "2026-09-17T19:58:09.487+00:00",
    "resolvedAt": "2026-09-17T19:55:19+00:00",
    "provider": {
      "slug": "neo4j",
      "name": "Neo4j Aura"
    },
    "affectedServices": [
      {
        "slug": "neo4j-auradb",
        "name": "AuraDB"
      },
      {
        "slug": "neo4j-aurads",
        "name": "Graph Data Science"
      }
    ],
    "links": {
      "html": "/incidents/neo4j-issue-impacting-certain-database-operations-for-aura-customers-on-azure-2026-09-17",
      "api": "/api/v1/incidents/neo4j-issue-impacting-certain-database-operations-for-aura-customers-on-azure-2026-09-17",
      "providerHtml": "/providers/neo4j",
      "alerts": "https://outagedeck.com/account?stack=neo4j&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Neo4j Aura reported a major event for the affected tracked services.",
    "source": {
      "id": "source_neo4j_status",
      "kind": "official_api",
      "name": "Neo4j Aura Status",
      "checkedAt": "2026-09-19T23:55:03.8+00:00",
      "stale": false,
      "officialUrl": "https://status.neo4j.io",
      "statusPageUrl": "https://status.neo4j.io"
    },
    "updates": [
      {
        "id": "update_statuspage_neo4j_qgty104t7rl5_nhwbmb59x38k",
        "status": "investigating",
        "body": "We are currently aware of an issue that is impacting certain database operations, such as create, delete, clone for customers using Aura on Azure.",
        "createdAt": "2026-09-17T16:46:42.788+00:00"
      },
      {
        "id": "update_statuspage_neo4j_qgty104t7rl5_c349zmxjxtyq",
        "status": "identified",
        "body": "We have identified the issue and are working towards a solution. At this time, certain database operations, such as create, delete, and clone for customers using Neo4j Aura on Azure only, continue to be impacted.",
        "createdAt": "2026-09-17T17:11:27.86+00:00"
      },
      {
        "id": "update_statuspage_neo4j_qgty104t7rl5_kpzd5xd8bx22",
        "status": "monitoring",
        "body": "A fix has been deployed to all affected environments. We will monitor the situation to ensure that the fix fully resolves the issue.",
        "createdAt": "2026-09-17T19:06:50.775+00:00"
      },
      {
        "id": "update_statuspage_neo4j_qgty104t7rl5_3jfbld2jldy6",
        "status": "resolved",
        "body": "After deploying the fix, we monitored the impacted instances, operational metrics, and errors. This incident is now resolved. A post-mortem will be available as soon as it’s been completed.",
        "createdAt": "2026-09-17T19:55:19.955+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}