{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T08:04:57.853Z"
  },
  "data": {
    "id": "incident_statuspage_neo4j_7nyj3d3z1nb6",
    "slug": "neo4j-aura-console-impacted-instance-view-2026-07-10",
    "title": "Aura Console Impacted - Instance View",
    "summary": "Aura Console Impacted - Instance View",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-10T17:18:26.931+00:00",
    "updatedAt": "2026-07-10T19:23:29.912+00:00",
    "resolvedAt": "2026-07-10T19:23:29.899+00:00",
    "provider": {
      "slug": "neo4j",
      "name": "Neo4j Aura"
    },
    "affectedServices": [
      {
        "slug": "neo4j-console",
        "name": "Console & API"
      }
    ],
    "links": {
      "html": "/incidents/neo4j-aura-console-impacted-instance-view-2026-07-10",
      "api": "/api/v1/incidents/neo4j-aura-console-impacted-instance-view-2026-07-10",
      "providerHtml": "/providers/neo4j"
    },
    "impactSummary": "Neo4j Aura reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_neo4j_status",
      "kind": "official_api",
      "name": "Neo4j Aura Status",
      "checkedAt": "2026-07-23T07:55:03.007+00:00",
      "officialUrl": "https://status.neo4j.io",
      "statusPageUrl": "https://status.neo4j.io"
    },
    "updates": [
      {
        "id": "update_statuspage_neo4j_7nyj3d3z1nb6_4ctpygtcxn85",
        "status": "investigating",
        "body": "We are currently investigating an issue affecting the Aura Console where some customers may be unable to see their instances.\nThis issue is caused by a failure in a third-party service that Aura depends on. Affected instances continue to run normally, and database connectivity is not impacted.\n\nOur team is actively investigating the issue.",
        "createdAt": "2026-07-10T17:18:27.011+00:00"
      },
      {
        "id": "update_statuspage_neo4j_7nyj3d3z1nb6_wmnfyv2mf8mr",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-07-10T17:23:57.678+00:00"
      },
      {
        "id": "update_statuspage_neo4j_7nyj3d3z1nb6_khmgllk4q7f2",
        "status": "monitoring",
        "body": "The third-party service that Aura depends on has restored normal operations and the Neo4j Aura systems have recovered.\n\nOur team is actively monitoring the issue to confirm Aura Console is performing as expected.",
        "createdAt": "2026-07-10T17:51:30.449+00:00"
      },
      {
        "id": "update_statuspage_neo4j_7nyj3d3z1nb6_8vp6vmz97gq7",
        "status": "resolved",
        "body": "Services are confirmed to be operational and no further interruptions are expected.",
        "createdAt": "2026-07-10T19:23:29.899+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}