{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T19:02:42.194Z"
  },
  "data": {
    "id": "incident_statuspage_neo4j_ngcpx5m7jfbl",
    "slug": "neo4j-aura-console-and-api-are-experiencing-a-low-amount-of-timeouts-we-are-2026-11-02-x5m7jfbl",
    "title": "Aura Console and API are experiencing a low amount of timeouts. We are investigating the issue.",
    "summary": "Aura Console and API are experiencing a low amount of timeouts. We are investigating the issue.",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-02T15:21:49.357+00:00",
    "updatedAt": "2026-11-02T17:26:12.287+00:00",
    "resolvedAt": "2026-11-02T17:26:12.263+00:00",
    "provider": {
      "slug": "neo4j",
      "name": "Neo4j Aura"
    },
    "affectedServices": [
      {
        "slug": "neo4j-console",
        "name": "Console & API"
      }
    ],
    "links": {
      "html": "/incidents/neo4j-aura-console-and-api-are-experiencing-a-low-amount-of-timeouts-we-are-2026-11-02-x5m7jfbl",
      "api": "/api/v1/incidents/neo4j-aura-console-and-api-are-experiencing-a-low-amount-of-timeouts-we-are-2026-11-02-x5m7jfbl",
      "providerHtml": "/providers/neo4j",
      "alerts": "https://outagedeck.com/account?stack=neo4j&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Neo4j Aura reported this event with no impact level.",
    "source": {
      "id": "source_neo4j_status",
      "kind": "official_api",
      "name": "Neo4j Aura Status",
      "checkedAt": "2026-11-02T19:00:11.692+00:00",
      "stale": false,
      "officialUrl": "https://status.neo4j.io",
      "statusPageUrl": "https://status.neo4j.io"
    },
    "updates": [
      {
        "id": "update_statuspage_neo4j_ngcpx5m7jfbl_xh878gwh0y6t",
        "status": "investigating",
        "body": "Our monitoring alerted us to timeouts for the console-api. We are investigating the issue and will provide further updates.",
        "createdAt": "2026-11-02T15:21:49.494+00:00"
      },
      {
        "id": "update_statuspage_neo4j_ngcpx5m7jfbl_55j5krn7z1nz",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-11-02T17:24:36.383+00:00"
      },
      {
        "id": "update_statuspage_neo4j_ngcpx5m7jfbl_tytjl3hx3fwp",
        "status": "investigating",
        "body": "We identified and verified a fix for the issue. This issue is now resolved.",
        "createdAt": "2026-11-02T17:26:00.304+00:00"
      },
      {
        "id": "update_statuspage_neo4j_ngcpx5m7jfbl_glyqbxk9rvrv",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-11-02T17:26:12.263+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}