{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T02:32:11.828Z"},"data":{"id":"incident_statuspage_mongodb-atlas_ts5bjz6km9f9","slug":"mongodb-atlas-mongodb-atlas-for-government-sso-login-failures-for-some-users-2026-03-19","title":"MongoDB Atlas for Government: SSO login failures for some users","summary":"MongoDB Atlas for Government: SSO login failures for some users","status":"resolved","severity":"minor","startedAt":"2026-03-19T00:24:26.237+00:00","updatedAt":"2026-03-31T21:19:47.445+00:00","resolvedAt":"2026-03-31T21:19:47.43+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-control-plane","name":"Atlas Control Plane"}],"links":{"html":"/incidents/mongodb-atlas-mongodb-atlas-for-government-sso-login-failures-for-some-users-2026-03-19","api":"/api/v1/incidents/mongodb-atlas-mongodb-atlas-for-government-sso-login-failures-for-some-users-2026-03-19","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a minor event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-09T02:30:25.449+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_ts5bjz6km9f9_hfrjr56lr2w5","status":"identified","body":"Impact: Some users may be unable to log into the Atlas for Government UI using SSO. Specifically, users accessing Atlas for Government via a saved SSO login URL may receive an error, and users attempting to log in via a federated identity provider link may be unable to complete authentication.\n\nRoot cause: We have identified an issue with SSO routing that is preventing some federated login flows from completing successfully. These issues started around 2026-03-18 2:30 UTC.\n\nWhat you might see:\n- A 400 error when navigating to Atlas for Government via a bookmarked or direct SSO URL.\n- An inability to complete login when using a federated identity provider link.\n\nOur actions: A fix is being implemented. Actively working to restore full SSO login functionality for affected users.\n\nUser action: As a workaround, users can log in by entering their email address directly at https://account.mongodbgov.com and following the standard prompts. If you have time-sensitive changes that are blocked and need urgent assistance, please contact MongoDB Support.\n\nNext update: We will provide updates on this page as we progress toward resolution, or if we observe any change in impact to Atlas for Government.","createdAt":"2026-03-19T00:24:26.321+00:00"},{"id":"update_statuspage_mongodb-atlas_ts5bjz6km9f9_p7trd4xmgtpw","status":"monitoring","body":"A fix has been implemented and we are monitoring the results. Users who were previously unable to log in via SSO should now be able to authenticate successfully.","createdAt":"2026-03-19T22:15:18.779+00:00"},{"id":"update_statuspage_mongodb-atlas_ts5bjz6km9f9_j8zgl3c98lz6","status":"resolved","body":"This incident has been resolved.","createdAt":"2026-03-31T21:19:47.43+00:00"}],"access":{"plan":"public","keyed":false}}}