{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T01:03:00.022Z"},"data":{"id":"incident_statuspage_mongodb-atlas_hlhym701zs9m","slug":"mongodb-atlas-mongodb-atlas-bi-connector-connections-and-queries-fail-2026-04-17","title":"MongoDB Atlas BI Connector: Connections and queries fail","summary":"MongoDB Atlas BI Connector: Connections and queries fail","status":"resolved","severity":"major","startedAt":"2026-04-17T17:03:13.076+00:00","updatedAt":"2026-04-21T13:45:37.563+00:00","resolvedAt":"2026-04-21T13:45:37.55+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-control-plane","name":"Atlas Control Plane"}],"links":{"html":"/incidents/mongodb-atlas-mongodb-atlas-bi-connector-connections-and-queries-fail-2026-04-17","api":"/api/v1/incidents/mongodb-atlas-mongodb-atlas-bi-connector-connections-and-queries-fail-2026-04-17","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a major event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-08T01:00:24.463+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_hlhym701zs9m_fbd5mbdqqkqn","status":"investigating","body":"We are currently investigating reports in MongoDB Atlas for Government that the Business Intelligence Connector (BI Connector) is failing. Affected users will have issues connecting to and querying their BI Connectors. No workaround has been identified at this time.\n\nUnderlying cluster health is not affected.","createdAt":"2026-04-17T17:03:13.141+00:00"},{"id":"update_statuspage_mongodb-atlas_hlhym701zs9m_fh76gpgswkq5","status":"identified","body":"We have identified the issue affecting the Business Intelligence (BI) Connector in MongoDB Atlas for Government. We are working on a fix. While no workaround exists, data remains accessible to MongoDB clients. Affected users will not be able to connect to their clusters' BI Connectors.\n\nCluster health is unaffected.","createdAt":"2026-04-17T20:24:40.949+00:00"},{"id":"update_statuspage_mongodb-atlas_hlhym701zs9m_pb4y22whtbtr","status":"monitoring","body":"A fix has been implemented and we are monitoring the results. The launch of the fix should be complete by approximately 13:00 UTC 21 April 2026.","createdAt":"2026-04-20T19:17:42.542+00:00"},{"id":"update_statuspage_mongodb-atlas_hlhym701zs9m_bfqn72x0d97v","status":"resolved","body":"This incident has been resolved.","createdAt":"2026-04-21T13:45:37.55+00:00"}],"access":{"plan":"public","keyed":false}}}