{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T02:28:20.858Z"},"data":{"id":"incident_statuspage_mongodb-atlas_32wsqrsbhvh6","slug":"mongodb-atlas-increase-in-billing-for-backup-usage-2026-04-27","title":"Increase in Billing for Backup Usage","summary":"Increase in Billing for Backup Usage","status":"resolved","severity":"major","startedAt":"2026-04-27T17:16:46+00:00","updatedAt":"2026-04-27T20:50:07.15+00:00","resolvedAt":"2026-04-27T20:50:07.135+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-control-plane","name":"Atlas Control Plane"}],"links":{"html":"/incidents/mongodb-atlas-increase-in-billing-for-backup-usage-2026-04-27","api":"/api/v1/incidents/mongodb-atlas-increase-in-billing-for-backup-usage-2026-04-27","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a major event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-09T02:25:01.863+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_32wsqrsbhvh6_nzgfcbb4tmnh","status":"identified","body":"We have identified a bug affecting some Atlas customers that resulted in higher-than-expected backup charges on invoices for the billing date of April 24, 2026. This is a billing-only issue; your backup configuration, cluster health, and data are unaffected.\n\nWe are actively working to correct all affected invoices. Any overcharges will be automatically refunded — no action is required on your end.\n\nPlease contact MongoDB Support with any questions. We will post another update by April 27 at 22:00 UTC.","createdAt":"2026-04-27T17:16:46.544+00:00"},{"id":"update_statuspage_mongodb-atlas_32wsqrsbhvh6_qr5z7hf46s6z","status":"resolved","body":"We have resolved the issue that caused the overage and usages should be reflected correctly by April 28th. If you still see incorrect usages after this date, please reach out to us.","createdAt":"2026-04-27T20:50:07.135+00:00"}],"access":{"plan":"public","keyed":false}}}