{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T23:10:09.179Z"},"data":{"id":"incident_statuspage_mongodb-atlas_mlzl2k4dcqlt","slug":"mongodb-atlas-dns-resolution-failures-for-public-ip-addresses-within-31-89-0-0-24-2026-02-13","title":"DNS Resolution failures for public IP addresses within 31.89.0.0/24","summary":"DNS Resolution failures for public IP addresses within 31.89.0.0/24","status":"resolved","severity":"minor","startedAt":"2026-02-13T16:11:17.105+00:00","updatedAt":"2026-02-13T17:57:19.477+00:00","resolvedAt":"2026-02-13T17:57:19.454+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-control-plane","name":"Atlas Control Plane"}],"links":{"html":"/incidents/mongodb-atlas-dns-resolution-failures-for-public-ip-addresses-within-31-89-0-0-24-2026-02-13","api":"/api/v1/incidents/mongodb-atlas-dns-resolution-failures-for-public-ip-addresses-within-31-89-0-0-24-2026-02-13","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a minor event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-08T23:05:01.696+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_mlzl2k4dcqlt_m8hb7y5psk0c","status":"investigating","body":"We are investigating an issue with DNS resolution for public IP addresses within 31.89.0.0/24.  We are engaging with AWS support to remediate the situation.","createdAt":"2026-02-13T16:11:17.203+00:00"},{"id":"update_statuspage_mongodb-atlas_mlzl2k4dcqlt_25tm55862jyt","status":"identified","body":"We have identified the root cause and are working on backfilling those records with AWS support. \n\nWe have also disabled that ip range for new clusters so moving forward this issue will not be hit for new AWS clusters.","createdAt":"2026-02-13T16:42:50.963+00:00"},{"id":"update_statuspage_mongodb-atlas_mlzl2k4dcqlt_hdb49qjb7jr8","status":"resolved","body":"The DNS records have been backfilled and clusters that had these IP addresses should be recovered.","createdAt":"2026-02-13T17:57:19.454+00:00"}],"access":{"plan":"public","keyed":false}}}