{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T01:02:35.310Z"},"data":{"id":"incident_statuspage_mongodb-atlas_2m8d6qr3h3nr","slug":"mongodb-atlas-delayed-cluster-operations-and-degraded-performance-following-aws-outage-2025-10-20","title":"Delayed Cluster Operations and Degraded Performance following AWS Outage","summary":"Delayed Cluster Operations and Degraded Performance following AWS Outage","status":"resolved","severity":"minor","startedAt":"2025-10-20T10:07:27+00:00","updatedAt":"2025-10-20T20:30:18.787+00:00","resolvedAt":"2025-10-20T20:30:18.77+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-control-plane","name":"Atlas Control Plane"},{"slug":"mongodb-atlas-search","name":"Atlas Search & Streams"},{"slug":"mongodb-atlas-charts","name":"Charts & App Services"}],"links":{"html":"/incidents/mongodb-atlas-delayed-cluster-operations-and-degraded-performance-following-aws-outage-2025-10-20","api":"/api/v1/incidents/mongodb-atlas-delayed-cluster-operations-and-degraded-performance-following-aws-outage-2025-10-20","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a minor event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-08T01:00:24.463+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_4x48d8ls2fjt","status":"monitoring","body":"AWS is experiencing an outage in the US-EAST-1 Region which is being handled as a P1 incident. This was first identified at 08:51 UTC. Cloud Operations are delayed with degraded performance. Access to backing clusters is unaffected. We are observing signs of recovery at this point in time and we're closely monitoring the AWS status page. \n\nPlease check the AWS Status page for the latest updates: https://health.aws.amazon.com/health/status","createdAt":"2025-10-20T10:07:27.642+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_40c4kg9gmwbd","status":"monitoring","body":"Cloud Operations remain delayed with degraded performance. Access to backing clusters is unaffected. We are also observing a degradation in monitoring visibility, with approximately 20% of metrics destined for DataDog being dropped.\n\nWe are observing signs of recovery, with provisioning speeds returning to normal in all regions outside of US-EAST-1. Provisioning within US-EAST-1 remains significantly degraded.\n\nNext Steps: We are closely monitoring the situation and the official AWS status page.\n\nPlease check the AWS Status page for the latest updates: https://health.aws.amazon.com/health/status","createdAt":"2025-10-20T15:02:32.715+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_v1rfk661dxj4","status":"monitoring","body":"We are experiencing delays in provisioning additional resources for Triggers apps and ability to register. \n\nAccessing cluster data through the Data Explorer Atlas UI is also degraded. \n\nWe are closely monitoring the situation and the official AWS status page.\n\nPlease check the AWS Status page for the latest updates: https://health.aws.amazon.com/health/status","createdAt":"2025-10-20T15:05:14.838+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_zly6vbzjnhg8","status":"monitoring","body":"We are experiencing delays in provisioning and starting new Stream processors. We are also observing a slight degradation in login success rate to cloud.mongodb.com.\n\nWe are closely monitoring the situation and the official AWS status page.\n\nPlease check the AWS Status page for the latest updates: https://health.aws.amazon.com/health/status","createdAt":"2025-10-20T15:36:35.656+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_l4nhrt49jf2r","status":"monitoring","body":"Atlas Data Federation is experiencing issues connecting to downstream atlas clusters. \n\nAtlas Charts is also experiencing issues connecting to customer deployments to retrieve data to render Charts.\n\nWe are continuing to monitor for any further issues.","createdAt":"2025-10-20T15:58:28.967+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_p04wsxtrjg9b","status":"monitoring","body":"Atlas App Services is experiencing increased processing delays in the US-EAST-1 and US-EAST-2 regions along with degraded performance in Triggers updates.\n\nWe are closely monitoring the situation and the official AWS status page.\n\nPlease check the AWS Status page for the latest updates: https://health.aws.amazon.com/health/status","createdAt":"2025-10-20T16:47:41.942+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_nj0470cq0gzt","status":"monitoring","body":"Affected services are starting to recover along with AWS.","createdAt":"2025-10-20T19:30:30.053+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_5s5d0fc71hqc","status":"monitoring","body":"We are continuing to monitor for any further issues.","createdAt":"2025-10-20T20:15:19.924+00:00"},{"id":"update_statuspage_mongodb-atlas_2m8d6qr3h3nr_vt239pnyhz16","status":"resolved","body":"This incident has been resolved.","createdAt":"2025-10-20T20:30:18.77+00:00"}],"access":{"plan":"public","keyed":false}}}