{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T05:20:06.654Z"},"data":{"id":"incident_statuspage_mongodb-atlas_1t1nk96wgyx3","slug":"mongodb-atlas-aws-cluster-dns-changes-degraded-performance-2026-05-07","title":"AWS Cluster DNS Changes Degraded Performance","summary":"AWS Cluster DNS Changes Degraded Performance","status":"resolved","severity":"major","startedAt":"2026-05-07T15:17:23.883+00:00","updatedAt":"2026-05-07T22:15:21.916+00:00","resolvedAt":"2026-05-07T22:15:21.896+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-control-plane","name":"Atlas Control Plane"}],"links":{"html":"/incidents/mongodb-atlas-aws-cluster-dns-changes-degraded-performance-2026-05-07","api":"/api/v1/incidents/mongodb-atlas-aws-cluster-dns-changes-degraded-performance-2026-05-07","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a major event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-09T05:15:02.299+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_1t1nk96wgyx3_dp813r9lx62z","status":"identified","body":"DNS changes for AWS clusters are currently degraded. We've identified the issue and are pushing out a patch.","createdAt":"2026-05-07T15:17:23.979+00:00"},{"id":"update_statuspage_mongodb-atlas_1t1nk96wgyx3_9jxm9yk2j0s0","status":"identified","body":"DNS changes for AWS clusters are currently degraded. Cluster topology modifications may be delayed or not able to complete successfully. We've identified the issue and are pushing out a patch.","createdAt":"2026-05-07T15:20:14.947+00:00"},{"id":"update_statuspage_mongodb-atlas_1t1nk96wgyx3_fwyy9k3qmnmj","status":"identified","body":"Mitigation is in progress; recovery for DNS operations and downstream cluster topology changes has begun.","createdAt":"2026-05-07T16:58:42.221+00:00"},{"id":"update_statuspage_mongodb-atlas_1t1nk96wgyx3_gl2z398jy60d","status":"investigating","body":"We are still seeing cases where new cluster update requests are failing to go through due to ACME related DNS issues. We are actively investigating this issue.","createdAt":"2026-05-07T17:50:06.819+00:00"},{"id":"update_statuspage_mongodb-atlas_1t1nk96wgyx3_f1z5pmc02k1b","status":"monitoring","body":"We've identified a bad piece of metadata causing DNS issues. We've since patched this metadata and are seeing recovery in ACME updates for cluster topology changes. We will continue to monitor recovery.","createdAt":"2026-05-07T19:47:25.149+00:00"},{"id":"update_statuspage_mongodb-atlas_1t1nk96wgyx3_gp7xf44gbmw3","status":"monitoring","body":"We are continuing to monitor for any further issues.","createdAt":"2026-05-07T19:47:33.055+00:00"},{"id":"update_statuspage_mongodb-atlas_1t1nk96wgyx3_7gyqr7lr85ny","status":"resolved","body":"DNS updates for ACME are confirmed healthy. Cluster updates are now proceeding as expected.","createdAt":"2026-05-07T22:15:21.896+00:00"}],"access":{"plan":"public","keyed":false}}}