{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T02:32:11.828Z"},"data":{"id":"incident_statuspage_mongodb-atlas_m3x674snxdk6","slug":"mongodb-atlas-aws-cluster-backup-and-restore-operations-are-failing-2026-07-02","title":"AWS cluster backup and restore operations are failing","summary":"AWS cluster backup and restore operations are failing","status":"resolved","severity":"minor","startedAt":"2026-07-02T10:45:57.305+00:00","updatedAt":"2026-07-02T11:09:20.138+00:00","resolvedAt":"2026-07-02T11:09:20.121+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-control-plane","name":"Atlas Control Plane"}],"links":{"html":"/incidents/mongodb-atlas-aws-cluster-backup-and-restore-operations-are-failing-2026-07-02","api":"/api/v1/incidents/mongodb-atlas-aws-cluster-backup-and-restore-operations-are-failing-2026-07-02","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a none event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-09T02:30:25.449+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_m3x674snxdk6_c5z0zmpjrl4l","status":"investigating","body":"We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster.\n\nWe are also investigation potential impact to other operations on AWS clusters such as modifying instance size.","createdAt":"2026-07-02T10:45:57.385+00:00"},{"id":"update_statuspage_mongodb-atlas_m3x674snxdk6_69xz7m5f904l","status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","createdAt":"2026-07-02T10:50:36.068+00:00"},{"id":"update_statuspage_mongodb-atlas_m3x674snxdk6_chjjns7p4q9c","status":"resolved","body":"This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.","createdAt":"2026-07-02T11:09:20.121+00:00"}],"access":{"plan":"public","keyed":false}}}