{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-09T02:32:39.219Z"},"data":{"id":"incident_statuspage_mongodb-atlas_d74nshb79dgz","slug":"mongodb-atlas-atlas-charts-users-unable-to-login-2026-04-01","title":"Atlas Charts users unable to login","summary":"Atlas Charts users unable to login","status":"resolved","severity":"minor","startedAt":"2026-04-01T12:55:24.6+00:00","updatedAt":"2026-04-01T12:55:24.669+00:00","resolvedAt":"2026-04-01T12:55:24.656+00:00","provider":{"slug":"mongodb-atlas","name":"MongoDB Atlas"},"affectedServices":[{"slug":"mongodb-atlas-charts","name":"Charts & App Services"}],"links":{"html":"/incidents/mongodb-atlas-atlas-charts-users-unable-to-login-2026-04-01","api":"/api/v1/incidents/mongodb-atlas-atlas-charts-users-unable-to-login-2026-04-01","providerHtml":"/providers/mongodb-atlas"},"impactSummary":"MongoDB Atlas reported a none event for the affected tracked services.","source":{"id":"source_mongodb_atlas_status","kind":"official_api","name":"MongoDB Cloud Status","checkedAt":"2026-07-09T02:30:25.449+00:00","officialUrl":"https://status.mongodb.com","statusPageUrl":"https://status.mongodb.com"},"updates":[{"id":"update_statuspage_mongodb-atlas_d74nshb79dgz_k7ch78brg81g","status":"resolved","body":"Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.","createdAt":"2026-04-01T12:55:24.656+00:00"}],"access":{"plan":"public","keyed":false}}}