{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T07:08:55.612Z"
  },
  "data": {
    "id": "incident_statuspage_monday_7bb2hk6w3ts7",
    "slug": "monday-issues-with-degraded-platform-performance-2026-07-07",
    "title": "Issues with degraded platform performance",
    "summary": "Issues with degraded platform performance",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-07-07T16:40:32+00:00",
    "updatedAt": "2026-07-07T22:05:41.9+00:00",
    "resolvedAt": "2026-07-07T17:30:48.561+00:00",
    "provider": {
      "slug": "monday",
      "name": "monday.com"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/monday-issues-with-degraded-platform-performance-2026-07-07",
      "api": "/api/v1/incidents/monday-issues-with-degraded-platform-performance-2026-07-07",
      "providerHtml": "/providers/monday"
    },
    "impactSummary": "monday.com reported a major event for the affected tracked services.",
    "source": {
      "id": "source_monday_status",
      "kind": "official_api",
      "name": "monday.com Status",
      "checkedAt": "2026-07-13T07:05:02.767+00:00",
      "officialUrl": "https://status.monday.com",
      "statusPageUrl": "https://status.monday.com"
    },
    "updates": [
      {
        "id": "update_statuspage_monday_7bb2hk6w3ts7_fn8xl1h7z35c",
        "status": "investigating",
        "body": "We are currently experiencing issues related to platform latency/slowness. Our dedicated team is working to resolve this as quickly as possible",
        "createdAt": "2026-07-07T15:45:11.437+00:00"
      },
      {
        "id": "update_statuspage_monday_7bb2hk6w3ts7_4y9k3v9f0nst",
        "status": "investigating",
        "body": "We are continuing investigating the issues related to platform latency/slowness. This also might affect automations not triggering/loading. Thanks for your patience and understanding.",
        "createdAt": "2026-07-07T16:02:36.009+00:00"
      },
      {
        "id": "update_statuspage_monday_7bb2hk6w3ts7_s5rw8g2hxk4d",
        "status": "investigating",
        "body": "We are continuing investigating the issues related to platform not loading/working. This is also affecting automations, boards, board views, dashboards, AI features, my work, item creation, workspaces.",
        "createdAt": "2026-07-07T16:40:32.38+00:00"
      },
      {
        "id": "update_statuspage_monday_7bb2hk6w3ts7_rwzd1gt7x5r7",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-07-07T17:14:53.276+00:00"
      },
      {
        "id": "update_statuspage_monday_7bb2hk6w3ts7_dd46mq9f7fgx",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-07-07T17:30:48.561+00:00"
      },
      {
        "id": "update_statuspage_monday_7bb2hk6w3ts7_7qf78280bdfz",
        "status": "resolved",
        "body": "**What Happened:**\n\nToday, following a gradual rollout of a new feature, our platform experienced widespread cross-system performance degradation. While most features continued to work, a heavy load on our database impacted overall service availability, causing automations to run slowly and the automations store and agents to occasionally fail to load.\n\n**Please note that at no point was any data lost or compromised.**  \n\n**Timeline:**\n\n* **US Region:** 15:30 – 17:10 UTC \\(1 hour and 40 minutes of degradation\\)\n\n‌\n\n**What caused it:**\n\nA new Dynamic Client Registration \\(DCR\\) feature for OAuth \\(supporting MCP applications\\) caused an unexpected chain reaction. Even with the limited rollout of this feature, frequent automated DCR requests triggered a continuous, global cache invalidation storm across our core caching infrastructure. With this shared cache repeatedly cleared, all traffic was directed straight to the database, causing a severe CPU spike.\n\n‌\n\n**How we responded:**\n\nOur engineering team identified the source and immediately performed a significant system scale-up to handle the extreme load. We then disabled the DCR endpoint in production. This stopped the cache invalidation loop, restoring database stability and returning system performance to normal.  \n\n**What we're doing to prevent recurrence:**\n\nMoving forward, we plan to use a setup that will take the load off core caching systems.\n\nBecause this was a limited gradual rollout, turning it off has zero impact on your current workflows or integrations.\n\n‌\n\nWe sincerely apologize for any disruption this caused to your workflow.\n\nThank you for your understanding as we work to continuously improve our platform's reliability.\n\nYour team at [**monday.com**](http://monday.com)",
        "createdAt": "2026-07-07T21:28:52.366+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}