{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:19:30.567Z"
  },
  "data": {
    "id": "incident_statuspage_monday_481klbb7qqnq",
    "slug": "monday-investigating-connectivity-issues-across-accounts-and-devices-2026-02-16",
    "title": "Investigating connectivity issues across accounts and devices",
    "summary": "Investigating connectivity issues across accounts and devices",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-02-16T14:10:47+00:00",
    "updatedAt": "2026-02-16T16:49:01.907+00:00",
    "resolvedAt": "2026-02-16T14:49:11.703+00:00",
    "provider": {
      "slug": "monday",
      "name": "monday.com"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/monday-investigating-connectivity-issues-across-accounts-and-devices-2026-02-16",
      "api": "/api/v1/incidents/monday-investigating-connectivity-issues-across-accounts-and-devices-2026-02-16",
      "providerHtml": "/providers/monday"
    },
    "impactSummary": "monday.com reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_monday_status",
      "kind": "official_api",
      "name": "monday.com Status",
      "checkedAt": "2026-07-13T12:15:03.055+00:00",
      "officialUrl": "https://status.monday.com",
      "statusPageUrl": "https://status.monday.com"
    },
    "updates": [
      {
        "id": "update_statuspage_monday_481klbb7qqnq_gcy2kym5hyfm",
        "status": "investigating",
        "body": "We are currently investigating reports of connectivity and loading issues across the platform. Our team is working to resolve this promptly.",
        "createdAt": "2026-02-16T14:10:47.356+00:00"
      },
      {
        "id": "update_statuspage_monday_481klbb7qqnq_hc210nkvry35",
        "status": "identified",
        "body": "Our team has identified the root cause of the issue and is working to resume regular service usage. We will continue to provide updates on their progress",
        "createdAt": "2026-02-16T14:34:14.578+00:00"
      },
      {
        "id": "update_statuspage_monday_481klbb7qqnq_yqmx4j8x7r78",
        "status": "monitoring",
        "body": "A fix has been implemented, and we are monitoring results to restore full system stability. Automations may still be delayed.",
        "createdAt": "2026-02-16T14:38:25.181+00:00"
      },
      {
        "id": "update_statuspage_monday_481klbb7qqnq_51g8jmqd80hb",
        "status": "resolved",
        "body": "The platform is now back to regular service. Please refresh your browser to access the platform. Thank you for your patience",
        "createdAt": "2026-02-16T14:49:11.703+00:00"
      },
      {
        "id": "update_statuspage_monday_481klbb7qqnq_z4vz6stn9hzj",
        "status": "resolved",
        "body": "**What Happened:**\n\nOn February 16th \\(09:04 AM EST\\), our US customers experienced a 28-minute system downtime due to an application-level bug.\n\n‌\n\n**What caused it:**\n\nA recent code change in the billing subsystem responsible for updating account plans introduced an edge-case bug that dramatically increased platform load, which caused system downtime.\n\n‌\n\n**How we responded:**\n\nOur monitoring system promptly identified the issue, triggering an immediate response from our engineering team. By activating failover mechanisms, reverting the problematic code change, and blocking the affected endpoint, we restored normal service by 09:32 AM EST.\n\n‌\n\n**What we're doing to prevent recurrence:**\n\nTo enhance system resilience, we are implementing database optimizations, additional guardrails, and limits to prevent load spikes on the platform. It also includes strengthening our error detection and recovery processes.\n\n‌\n\nWe sincerely apologize for any disruption this caused to your workflow.\n\nThank you for your understanding as we work to continuously improve our platform's reliability.\n\nYour team at [monday.com](http://monday.com)",
        "createdAt": "2026-02-16T16:48:55.721+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}