{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T19:12:42.644Z"
  },
  "data": {
    "id": "incident_statuspage_messagebird_by19crx8l5yl",
    "slug": "messagebird-inbox-service-outage-2026-08-13",
    "title": "Inbox — Service Outage",
    "summary": "Inbox — Service Outage",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-13T17:06:14+00:00",
    "updatedAt": "2026-08-13T22:17:03.494+00:00",
    "resolvedAt": "2026-08-13T22:17:03.473+00:00",
    "provider": {
      "slug": "messagebird",
      "name": "Bird (MessageBird)"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/messagebird-inbox-service-outage-2026-08-13",
      "api": "/api/v1/incidents/messagebird-inbox-service-outage-2026-08-13",
      "providerHtml": "/providers/messagebird",
      "alerts": "https://outagedeck.com/account?stack=messagebird&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Bird (MessageBird) reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_messagebird_status",
      "kind": "official_api",
      "name": "Bird Status",
      "checkedAt": "2026-08-18T19:10:17.538+00:00",
      "officialUrl": "https://status.bird.com",
      "statusPageUrl": "https://status.bird.com"
    },
    "updates": [
      {
        "id": "update_statuspage_messagebird_by19crx8l5yl_8fh3mktctktj",
        "status": "identified",
        "body": "We are experiencing an intermittent outage of Bird Inbox (Classic) platform. Users may experience issues accesses inbox and conversations. Our engineering team has been engaged and is actively investigating.",
        "createdAt": "2026-08-13T17:06:14.192+00:00"
      },
      {
        "id": "update_statuspage_messagebird_by19crx8l5yl_nqybg857xz26",
        "status": "monitoring",
        "body": "We have confirmed that our hosting provider is currently experiencing capacity issues which are affecting the availability of the Inbox.  We are working with the provider and evaluating mitigation options on our side in parallel. Users may continue to experience intermittent access to conversations in the meantime. We will provide a further update within 30 minutes, or sooner if the situation changes.",
        "createdAt": "2026-08-13T17:10:29.681+00:00"
      },
      {
        "id": "update_statuspage_messagebird_by19crx8l5yl_hzv2lldv4jvj",
        "status": "monitoring",
        "body": "We are seeing stabilization of Inbox availability. Users should now be able to access conversations. We are continuing to monitor closely to confirm the issue is fully resolved before closing this incident. We will provide a further update within 60 minutes.",
        "createdAt": "2026-08-13T17:21:38.185+00:00"
      },
      {
        "id": "update_statuspage_messagebird_by19crx8l5yl_ylz7xg53tr64",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-08-13T22:17:03.473+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}