{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-21T06:38:53.722Z"
  },
  "data": {
    "id": "incident_statuspage_messagebird_b6lp9sfrssb5",
    "slug": "messagebird-elevated-processing-delays-us-region-2026-09-18",
    "title": "Elevated processing delays — US region",
    "summary": "Elevated processing delays — US region",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-18T21:53:49.39+00:00",
    "updatedAt": "2026-09-18T23:23:14.569+00:00",
    "resolvedAt": "2026-09-18T23:23:14.551+00:00",
    "provider": {
      "slug": "messagebird",
      "name": "Bird (MessageBird)"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/messagebird-elevated-processing-delays-us-region-2026-09-18",
      "api": "/api/v1/incidents/messagebird-elevated-processing-delays-us-region-2026-09-18",
      "providerHtml": "/providers/messagebird",
      "alerts": "https://outagedeck.com/account?stack=messagebird&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Bird (MessageBird) reported this event with no impact level.",
    "source": {
      "id": "source_messagebird_status",
      "kind": "official_api",
      "name": "Bird Status",
      "checkedAt": "2026-09-21T06:35:03.335+00:00",
      "stale": false,
      "officialUrl": "https://status.bird.com",
      "statusPageUrl": "https://status.bird.com"
    },
    "updates": [
      {
        "id": "update_statuspage_messagebird_b6lp9sfrssb5_nbgkx960dgbn",
        "status": "investigating",
        "body": "Between 20:04 and 20:48 UTC on 18 September, a fault in an upstream cloud provider service disrupted internal event delivery in our US region.\n\nDuring this window, multiple platform services processed events with delays.  Customers may have experienced delayed updates to their data, delayed or missing webhook deliveries, and delayed integration and automation runs.\n\nThe underlying fault has cleared. Processing backlogs continued to drain.\n\nWe are verifying full recovery and identifying any events that require replay.",
        "createdAt": "2026-09-18T21:53:49.46+00:00"
      },
      {
        "id": "update_statuspage_messagebird_b6lp9sfrssb5_pqd68r08gkcb",
        "status": "monitoring",
        "body": "The upstream fault has cleared and processing has returned to normal latency across affected services in our US region.\n\nA subset of operations did not complete during the affected window, and we are replaying those now. We are continuing to monitor before declaring this resolved. Next update within 30 minutes.",
        "createdAt": "2026-09-18T22:40:15.073+00:00"
      },
      {
        "id": "update_statuspage_messagebird_b6lp9sfrssb5_gs7nhdbnbt31",
        "status": "resolved",
        "body": "This incident is resolved. Processing has returned to normal latency across affected services in our US region, and operations that did not complete during the affected window have been replayed.",
        "createdAt": "2026-09-18T23:23:14.551+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}