{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-11T02:59:09.227Z"
  },
  "data": {
    "id": "incident_statuspage_materialize_01M73J7SC61WHPK1GS5ZQP51P1",
    "slug": "materialize-cloud-connectivity-issues-due-to-authentication-provider-outage-2026-11-10",
    "title": "Cloud Connectivity Issues Due to Authentication Provider Outage",
    "summary": "Cloud Connectivity Issues Due to Authentication Provider Outage",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-10T20:26:20+00:00",
    "updatedAt": "2026-11-10T22:16:12+00:00",
    "resolvedAt": "2026-11-10T22:16:12+00:00",
    "provider": {
      "slug": "materialize",
      "name": "Materialize"
    },
    "affectedServices": [
      {
        "slug": "materialize-console",
        "name": "Console"
      },
      {
        "slug": "materialize-regions",
        "name": "Regions"
      }
    ],
    "regions": [
      "eu-west-1",
      "us-east-1",
      "us-west-2"
    ],
    "links": {
      "html": "/incidents/materialize-cloud-connectivity-issues-due-to-authentication-provider-outage-2026-11-10",
      "api": "/api/v1/incidents/materialize-cloud-connectivity-issues-due-to-authentication-provider-outage-2026-11-10",
      "providerHtml": "/providers/materialize",
      "alerts": "https://outagedeck.com/account?stack=materialize&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Materialize reported a major event for the affected tracked services.",
    "source": {
      "id": "source_materialize_status",
      "kind": "official_api",
      "name": "Materialize Status",
      "checkedAt": "2026-11-11T02:50:12.495+00:00",
      "stale": false,
      "officialUrl": "https://status.materialize.com/",
      "statusPageUrl": "https://status.materialize.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_materialize_01M73J7SC61WHPK1GS5ZQP51P1_01M73J7SC6NPA1C6YBMZFK23JS",
        "status": "identified",
        "body": "Starting at approximately 20:20 UTC, an outage at our upstream authentication provider is preventing some users from authenticating to Materialize Cloud. This affects all Cloud regions.\nWhat’s affected\n\n• Logging in to the Materialize console\n\n• Opening new pgwire connections, including connections that use app passwords\n\n• Tools and services that open new connections or reconnect, such as connection poolers, BI tools, dbt runs, and other scheduled jobs. These may see authentication errors or timeouts.\n\nWhat’s not affected\n\n• Clusters are running normally.\n\n• Sources are still ingesting data, and sinks are still writing data, so we don’t expect any impact to data freshness.\n\n• Self-managed deployments are not affected.\n\nWhat you can do\nIf you have pgwire connections that are already open, we recommend not restarting them or the services that use them until this is resolved. New connection attempts may fail until our provider recovers.",
        "createdAt": "2026-11-10T20:26:20+00:00"
      },
      {
        "id": "update_statuspage_materialize_01M73J7SC61WHPK1GS5ZQP51P1_01M73KZDG84T8DDN4ANFYK2G23",
        "status": "monitoring",
        "body": "Our authentication provider has fixed the issue, and console and pgwire logins are recovering. Some users may still see slow or failed logins for a short time. We’re keeping this incident open while we confirm all services are restored.",
        "createdAt": "2026-11-10T20:56:43+00:00"
      },
      {
        "id": "update_statuspage_materialize_01M73J7SC61WHPK1GS5ZQP51P1_01M73RGYKZG515XVCDGMGB7NYS",
        "status": "resolved",
        "body": "Authentication has recovered. Console sign-in and new connections using app passwords are fully restored. ",
        "createdAt": "2026-11-10T22:16:12+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}