{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T06:33:13.911Z"
  },
  "data": {
    "id": "incident_statuspage_linode_g7x2ys539382",
    "slug": "linode-emerging-service-issue-cloud-manager-2026-07-09",
    "title": "Emerging Service Issue - Cloud Manager",
    "summary": "Emerging Service Issue - Cloud Manager",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-07-09T16:57:56.699+00:00",
    "updatedAt": "2026-07-10T12:31:19.387+00:00",
    "resolvedAt": "2026-07-09T18:21:03.135+00:00",
    "provider": {
      "slug": "linode",
      "name": "Linode"
    },
    "affectedServices": [
      {
        "slug": "linode-cloud-manager",
        "name": "Cloud Manager & API"
      }
    ],
    "links": {
      "html": "/incidents/linode-emerging-service-issue-cloud-manager-2026-07-09",
      "api": "/api/v1/incidents/linode-emerging-service-issue-cloud-manager-2026-07-09",
      "providerHtml": "/providers/linode",
      "alerts": "https://outagedeck.com/account?stack=linode&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Linode reported this event with no impact level.",
    "source": {
      "id": "source_linode_status",
      "kind": "official_api",
      "name": "Linode Status",
      "checkedAt": "2026-10-11T06:30:11.909+00:00",
      "stale": false,
      "officialUrl": "https://status.linode.com",
      "statusPageUrl": "https://status.linode.com"
    },
    "updates": [
      {
        "id": "update_statuspage_linode_g7x2ys539382_wyv7jrckywbc",
        "status": "investigating",
        "body": "Our team is investigating an emerging service issue affecting Cloud Manager logins. We will share additional updates as we have more information.",
        "createdAt": "2026-07-09T16:57:56.773+00:00"
      },
      {
        "id": "update_statuspage_linode_g7x2ys539382_4kklf9hf2m5f",
        "status": "investigating",
        "body": "We are continuing to investigate this issue. We will provide an update within the next 30 minutes.",
        "createdAt": "2026-07-09T17:24:20.665+00:00"
      },
      {
        "id": "update_statuspage_linode_g7x2ys539382_jn2lkkjtsft9",
        "status": "monitoring",
        "body": "At this time we have been able to correct the issue affecting the  Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to <a href=\"https://cloud.linode.com/support/tickets\">open a Support ticket</a>, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.",
        "createdAt": "2026-07-09T17:49:42.578+00:00"
      },
      {
        "id": "update_statuspage_linode_g7x2ys539382_n8mrhc141ywc",
        "status": "resolved",
        "body": "We haven't observed any additional issues with the Cloud Manager logins and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.",
        "createdAt": "2026-07-09T18:21:03.135+00:00"
      },
      {
        "id": "update_statuspage_linode_g7x2ys539382_1d8jf1vctsh4",
        "status": "resolved",
        "body": "On July 9, 2026, at 15:43 UTC, customers were unable to login to [cloud.linode.com](http://cloud.linode.com) using username and password. Customers were getting \"wrong password\" error message. \n\nInvestigation revealed that the issue was due to an internal certificate issue.\n\nTo mitigate the impact, we fixed the certificate issue on the impacted servers at 17:24 UTC on July 9, 2026. After monitoring our systems for some time, we confirmed the issue was fully resolved.\n\nAkamai will deploy a permanent fix to prevent a recurrence of the issue.",
        "createdAt": "2026-07-10T12:30:26.237+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}