{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:19:31.077Z"
  },
  "data": {
    "id": "incident_statuspage_launchdarkly_44vx9yyr4vgw",
    "slug": "launchdarkly-some-mobile-and-server-sdks-intermittently-down-recovery-options-2026-07-10-9yyr4vgw",
    "title": "Some Mobile and Server SDKs intermittently down - recovery options available",
    "summary": "Some Mobile and Server SDKs intermittently down - recovery options available",
    "status": "monitoring",
    "severity": "minor",
    "startedAt": "2026-07-10T16:00:08+00:00",
    "updatedAt": "2026-07-13T12:04:17.306+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "launchdarkly",
      "name": "LaunchDarkly"
    },
    "affectedServices": [
      {
        "slug": "launchdarkly-platform",
        "name": "Web App & Auth"
      }
    ],
    "links": {
      "html": "/incidents/launchdarkly-some-mobile-and-server-sdks-intermittently-down-recovery-options-2026-07-10-9yyr4vgw",
      "api": "/api/v1/incidents/launchdarkly-some-mobile-and-server-sdks-intermittently-down-recovery-options-2026-07-10-9yyr4vgw",
      "providerHtml": "/providers/launchdarkly"
    },
    "impactSummary": "LaunchDarkly reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_launchdarkly_status",
      "kind": "official_api",
      "name": "LaunchDarkly Status",
      "checkedAt": "2026-07-13T12:15:02.475+00:00",
      "officialUrl": "https://status.launchdarkly.com",
      "statusPageUrl": "https://status.launchdarkly.com"
    },
    "updates": [
      {
        "id": "update_statuspage_launchdarkly_44vx9yyr4vgw_vpw8sqxg7r72",
        "status": "investigating",
        "body": "We are investigating continued impact to customers' mobile and server SDK caused by the previous incident (https://status.launchdarkly.com/incidents/chywwz01ptb0). If customers are receiving SDK or Relay Proxy 401s please re-establish connections.",
        "createdAt": "2026-07-10T19:21:08.384+00:00"
      },
      {
        "id": "update_statuspage_launchdarkly_44vx9yyr4vgw_x3kn0njxpcbm",
        "status": "monitoring",
        "body": "Our Flag Delivery services have recovered and we're observing an increase in customer traffic successfully reestablish connections to our streaming services. Customers who continue to encounter 401 connection errors in their SDKs or Relay Proxy instances are advised to restart their applications and/or Relay Proxy instances.",
        "createdAt": "2026-07-10T20:18:19.129+00:00"
      },
      {
        "id": "update_statuspage_launchdarkly_44vx9yyr4vgw_pdz0w0qr3xxl",
        "status": "monitoring",
        "body": "Customers continue to successfully reestablish connections to our streaming services. \n\nWe recommend reviewing your application logs for the incident window. Affected SDKs emit messages—varying by language—that contain any of the following: \"giving up permanently,\" \"Invalid SDK key,\" \"unauthorized,\" \"not authorized,\" or \"401.\" Any service that logged these messages may be unable to receive flag updates or send event data until it is restarted.\n\nHere are the recommended actions for each affected application:\n- If you use server-side SDKs, please restart the application to re-establish its connection to LaunchDarkly.\n- If re-establishing connection to the server-side SDK does not work, please create and use a second SDK key.\n- If you use the Relay Proxy, please restart the Relay Proxy to re-establish connections. It should not be necessary to restart the applications behind it.\n- Client-side SDKs will reconnect automatically as they restart.\n- If this does not resolve the issue for an affected application (e.g. you still see the log messages from above), please log a support ticket and we will follow up with you directly to assist with remediation.",
        "createdAt": "2026-07-10T23:32:50.092+00:00"
      },
      {
        "id": "update_statuspage_launchdarkly_44vx9yyr4vgw_qqfyd4y54z79",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues, see our previous update for recovery steps.",
        "createdAt": "2026-07-11T02:00:32.646+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}