{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-10T17:03:47.314Z"
  },
  "data": {
    "id": "incident_statuspage_kong_1rscrnt46h49",
    "slug": "kong-customer-hybrid-ai-gateway-dataplanes-on-version-2-0-x-2-1-x-and-2-2-x-2026-11-10-rnt46h49",
    "title": "Customer Hybrid AI Gateway Dataplanes on version 2.0.x, 2.1.x, and 2.2.x may be disconnected from Konnect",
    "summary": "Customer Hybrid AI Gateway Dataplanes on version 2.0.x, 2.1.x, and 2.2.x may be disconnected from Konnect",
    "status": "monitoring",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-10T12:05:07.189+00:00",
    "updatedAt": "2026-11-10T12:06:01.604+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "kong",
      "name": "Kong"
    },
    "affectedServices": [
      {
        "slug": "kong-konnect",
        "name": "Konnect Cloud"
      }
    ],
    "links": {
      "html": "/incidents/kong-customer-hybrid-ai-gateway-dataplanes-on-version-2-0-x-2-1-x-and-2-2-x-2026-11-10-rnt46h49",
      "api": "/api/v1/incidents/kong-customer-hybrid-ai-gateway-dataplanes-on-version-2-0-x-2-1-x-and-2-2-x-2026-11-10-rnt46h49",
      "providerHtml": "/providers/kong",
      "alerts": "https://outagedeck.com/account?stack=kong&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Kong reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_kong_status",
      "kind": "official_api",
      "name": "Kong Status",
      "checkedAt": "2026-11-10T17:00:11.894+00:00",
      "stale": false,
      "officialUrl": "https://kong.statuspage.io",
      "statusPageUrl": "https://kong.statuspage.io"
    },
    "updates": [
      {
        "id": "update_statuspage_kong_1rscrnt46h49_m4x0l51rzvzj",
        "status": "monitoring",
        "body": "Customers running 2.0.x, 2.1.x and 2.2.x dataplanes may see logs indicating they have disconnected from Konnect and have stopped attempting to retry. These dataplanes must be restarted in order to restart the connection attempts.\n\nThis is caused by reconnection logic which was changed in 2.3, that will cause the DP to give up retrying after some connection attempts. When Konnect performed a routine maintenance and connections dropped briefly, some of these 2.0-2.2 dataplane versions may have stopped attempting to reconnect.\n\nRestarting and disconnected dataplanes should allow the reconnection.",
        "createdAt": "2026-11-10T12:05:07.893+00:00"
      },
      {
        "id": "update_statuspage_kong_1rscrnt46h49_y4b5s6pq82wv",
        "status": "monitoring",
        "body": "We are continuing to monitor for any further issues.",
        "createdAt": "2026-11-10T12:05:47.672+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}