{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T14:07:12.891Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_fblb8stk0457",
    "slug": "knowbe4-prevent-and-protect-administration-panel-slow-or-inaccessible-2026-03-19",
    "title": "Prevent and Protect - Administration Panel Slow or Inaccessible",
    "summary": "Prevent and Protect - Administration Panel Slow or Inaccessible",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-03-19T12:33:34.718+00:00",
    "updatedAt": "2026-03-26T13:42:26.471+00:00",
    "resolvedAt": "2026-03-20T12:18:18.117+00:00",
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/knowbe4-prevent-and-protect-administration-panel-slow-or-inaccessible-2026-03-19",
      "api": "/api/v1/incidents/knowbe4-prevent-and-protect-administration-panel-slow-or-inaccessible-2026-03-19",
      "providerHtml": "/providers/knowbe4"
    },
    "impactSummary": "KnowBe4 reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-07-23T14:00:49.613+00:00",
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_fblb8stk0457_fmfzkr54ylbf",
        "status": "investigating",
        "body": "We have received reports that access to the KnowBe4 Administration Panel is slow or inaccessible. We are investigating this issue and will update this page when we have more information.",
        "createdAt": "2026-03-19T12:33:34.868+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_fblb8stk0457_vkp47cklp996",
        "status": "monitoring",
        "body": "We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.",
        "createdAt": "2026-03-19T13:48:32.545+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_fblb8stk0457_l9fb0msppr62",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-03-20T12:18:18.117+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_fblb8stk0457_fvrc18j1tl02",
        "status": "resolved",
        "body": "On Thursday, March 19, 2026, from approximately 11:56 \\(UTC\\) until 13:14 \\(UTC\\), some UK users experienced intermittent issues while attempting to log in to Prevent and Protect consoles.\n\nThis incident was caused by a configuration timeout in our session management system. To resolve this issue, we increased the timeout limit, and the Prevent and Protect consoles returned to normal performance by 13:14 \\(UTC\\).\n\nTo prevent this type of issue in the future, we have improved our timeout monitoring process and are verifying configuration consistency and optimization across our environments.\n\nNo data loss occurred as a result of this issue.",
        "createdAt": "2026-03-26T13:42:18.194+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}