{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T16:03:48.474Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_qcr3zgb11zb3",
    "slug": "knowbe4-phishing-test-report-tab-unavailable-2026-06-18",
    "title": "Phishing test report tab unavailable",
    "summary": "Phishing test report tab unavailable",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-18T21:14:38.761+00:00",
    "updatedAt": "2026-07-07T19:45:10.291+00:00",
    "resolvedAt": "2026-06-19T14:01:57.153+00:00",
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/knowbe4-phishing-test-report-tab-unavailable-2026-06-18",
      "api": "/api/v1/incidents/knowbe4-phishing-test-report-tab-unavailable-2026-06-18",
      "providerHtml": "/providers/knowbe4"
    },
    "impactSummary": "KnowBe4 reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-07-24T16:00:49.848+00:00",
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_qcr3zgb11zb3_0n6sm79wwcj5",
        "status": "investigating",
        "body": "We have received reports of the Phishing test reports tab currently being unavailable. We are investigating this issue and will update this page when we have more information.",
        "createdAt": "2026-06-18T21:14:38.841+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_qcr3zgb11zb3_8lzvyyt9yhww",
        "status": "investigating",
        "body": "We are continuing to investigate this issue.",
        "createdAt": "2026-06-18T21:16:54.668+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_qcr3zgb11zb3_jm87pkgl9dg3",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-06-18T22:42:54.484+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_qcr3zgb11zb3_9vhq8tyhgyt8",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-06-19T14:01:57.153+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_qcr3zgb11zb3_l07xgxvsp914",
        "status": "resolved",
        "body": "From Tuesday, June 16, 2026, at approximately 17:34 \\(UTC\\), to Thursday, June 18, 2026, at approximately 22:41 \\(UTC\\), some customers experienced intermittent unavailability of the **Phishing Security Test Reports** page in the KnowBe4 console.\n\nThis issue was caused by a code change that introduced a conflict between two methods for processing phishing campaign data. As a result, phishing campaigns still using legacy phishing categories were unable to load the **Phishing Security Test Reports** page. To resolve this issue, we updated the code to process campaigns correctly under both classification systems, and the **Phishing Security Test Reports** page returned to normal performance by June 18, 2026, at 22:41 \\(UTC\\).\n\nNo data loss occurred as a result of this issue.",
        "createdAt": "2026-07-07T19:45:06.863+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}