{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-19T04:22:17.218Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_3sh3f2x0qzzv",
    "slug": "knowbe4-ksat-unable-to-login-us-only-2026-09-17",
    "title": "KSAT - Unable to Login (US Only)",
    "summary": "KSAT - Unable to Login (US Only)",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-09-17T22:44:13.725+00:00",
    "updatedAt": "2026-09-18T16:47:33.759+00:00",
    "resolvedAt": "2026-09-18T16:47:33.744+00:00",
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [
      {
        "slug": "knowbe4-training",
        "name": "Security awareness training"
      }
    ],
    "links": {
      "html": "/incidents/knowbe4-ksat-unable-to-login-us-only-2026-09-17",
      "api": "/api/v1/incidents/knowbe4-ksat-unable-to-login-us-only-2026-09-17",
      "providerHtml": "/providers/knowbe4",
      "alerts": "https://outagedeck.com/account?stack=knowbe4&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "KnowBe4 reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-09-19T04:20:11.032+00:00",
      "stale": false,
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_3sh3f2x0qzzv_6g3g351j4079",
        "status": "investigating",
        "body": "We have received reports that users are unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.",
        "createdAt": "2026-09-17T22:44:13.832+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_3sh3f2x0qzzv_w3z4s89vgdbm",
        "status": "monitoring",
        "body": "We’ve implemented a fix and we’re monitoring the results to make sure no further issues occur.",
        "createdAt": "2026-09-18T01:28:50.818+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_3sh3f2x0qzzv_g8krylgy22sn",
        "status": "investigating",
        "body": "We have received new reports of users being unable to login to the US instance of KSAT. We are investigating this issue and will update this page when we have more information.",
        "createdAt": "2026-09-18T14:02:20.204+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_3sh3f2x0qzzv_wwrq4rjlf5m9",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-09-18T16:47:33.744+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}