{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-24T16:03:48.934Z"
  },
  "data": {
    "id": "incident_statuspage_knowbe4_z2q5px34c9th",
    "slug": "knowbe4-delayed-inbound-email-delivery-us-only-2026-02-04",
    "title": "Delayed inbound email delivery - US Only",
    "summary": "Delayed inbound email delivery - US Only",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-02-04T16:17:27.47+00:00",
    "updatedAt": "2026-02-06T16:29:12.946+00:00",
    "resolvedAt": "2026-02-04T23:00:15.961+00:00",
    "provider": {
      "slug": "knowbe4",
      "name": "KnowBe4"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/knowbe4-delayed-inbound-email-delivery-us-only-2026-02-04",
      "api": "/api/v1/incidents/knowbe4-delayed-inbound-email-delivery-us-only-2026-02-04",
      "providerHtml": "/providers/knowbe4"
    },
    "impactSummary": "KnowBe4 reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_knowbe4_status",
      "kind": "official_api",
      "name": "KnowBe4 Status",
      "checkedAt": "2026-07-24T16:00:49.848+00:00",
      "officialUrl": "https://status.knowbe4.com",
      "statusPageUrl": "https://status.knowbe4.com"
    },
    "updates": [
      {
        "id": "update_statuspage_knowbe4_z2q5px34c9th_qbvgnhdy2wgy",
        "status": "investigating",
        "body": "We are currently investigating an issue with inbound email delivery delay",
        "createdAt": "2026-02-04T16:17:27.581+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_z2q5px34c9th_lvvqwf39vyv4",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-02-04T16:34:15.868+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_z2q5px34c9th_1d3hckhdvf8b",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-02-04T23:00:15.961+00:00"
      },
      {
        "id": "update_statuspage_knowbe4_z2q5px34c9th_tzppmlcvb70c",
        "status": "resolved",
        "body": "On Wednesday, February 4, 2026, from approximately 15:30 to 16:00 \\(UTC\\), some US users experienced email delivery delays in the Defend product. \n\nThis issue was caused by a brief networking fluctuation, resulting in email delivery delays of up to 10 minutes during the affected period. Once the cloud environment returned to healthy operating levels, Defend returned to normal performance, and all delayed emails were delivered by 16:00 \\(UTC\\).\n\nNo data loss occurred as a result of this issue.",
        "createdAt": "2026-02-06T16:29:02.782+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}