{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T04:09:26.553Z"
  },
  "data": {
    "id": "incident_statuspage_klaviyo_md2rzk68vrxg",
    "slug": "klaviyo-login-and-page-loading-issues-2026-10-08",
    "title": "Login and page loading issues",
    "summary": "Login and page loading issues",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-10-08T15:00:35.138+00:00",
    "updatedAt": "2026-10-08T16:13:11.853+00:00",
    "resolvedAt": "2026-10-08T16:13:11.829+00:00",
    "provider": {
      "slug": "klaviyo",
      "name": "Klaviyo"
    },
    "affectedServices": [
      {
        "slug": "klaviyo-app",
        "name": "App & API"
      }
    ],
    "links": {
      "html": "/incidents/klaviyo-login-and-page-loading-issues-2026-10-08",
      "api": "/api/v1/incidents/klaviyo-login-and-page-loading-issues-2026-10-08",
      "providerHtml": "/providers/klaviyo",
      "alerts": "https://outagedeck.com/account?stack=klaviyo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Klaviyo reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_klaviyo_status",
      "kind": "official_api",
      "name": "Klaviyo Status",
      "checkedAt": "2026-10-11T04:05:02.987+00:00",
      "stale": false,
      "officialUrl": "https://status.klaviyo.com",
      "statusPageUrl": "https://status.klaviyo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_klaviyo_md2rzk68vrxg_khgfkbcqcl8d",
        "status": "investigating",
        "body": "We are investigating reports that some customers are unable to log in to Klaviyo or are seeing pages load slowly or not at all. Our team is actively working to restore normal access. We will share another update as soon as we have more information.",
        "createdAt": "2026-10-08T15:00:35.232+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_md2rzk68vrxg_l2wr5plqb6gw",
        "status": "investigating",
        "body": "We are continuing to investigate issues preventing some customers from logging in to Klaviyo or loading pages in the app. We have not seen any impact to campaign or flow sending. We will share another update as soon as we have more information.",
        "createdAt": "2026-10-08T15:29:27.315+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_md2rzk68vrxg_nsh5018wbrps",
        "status": "identified",
        "body": "The issue has been identified and a fix is being implemented.",
        "createdAt": "2026-10-08T15:49:56.49+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_md2rzk68vrxg_ctwpw8qwj35p",
        "status": "monitoring",
        "body": "A fix has been deployed, and customers should now be able to log in to Klaviyo and load pages normally. If you were logged out during this incident, you may need to log in again. We continue to monitor closely and appreciate your patience throughout this incident.",
        "createdAt": "2026-10-08T16:06:42.841+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_md2rzk68vrxg_nyl8ss670ww7",
        "status": "resolved",
        "body": "Customers can now log in to Klaviyo and load pages normally, and the system remains stable. This incident has been resolved.",
        "createdAt": "2026-10-08T16:13:11.829+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}