{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-04T22:47:42.112Z"
  },
  "data": {
    "id": "incident_statuspage_klaviyo_8ddxjfk4y44g",
    "slug": "klaviyo-klaviyo-app-slowness-2026-11-04",
    "title": "Klaviyo app slowness",
    "summary": "Klaviyo app slowness",
    "status": "identified",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-11-04T16:17:39.627+00:00",
    "updatedAt": "2026-11-04T22:02:59.936+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "klaviyo",
      "name": "Klaviyo"
    },
    "affectedServices": [
      {
        "slug": "klaviyo-app",
        "name": "App & API"
      }
    ],
    "links": {
      "html": "/incidents/klaviyo-klaviyo-app-slowness-2026-11-04",
      "api": "/api/v1/incidents/klaviyo-klaviyo-app-slowness-2026-11-04",
      "providerHtml": "/providers/klaviyo",
      "alerts": "https://outagedeck.com/account?stack=klaviyo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Klaviyo reported a major event for the affected tracked services.",
    "source": {
      "id": "source_klaviyo_status",
      "kind": "official_api",
      "name": "Klaviyo Status",
      "checkedAt": "2026-11-04T22:40:10.585+00:00",
      "stale": false,
      "officialUrl": "https://status.klaviyo.com",
      "statusPageUrl": "https://status.klaviyo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_klaviyo_8ddxjfk4y44g_t7by0q7z3n04",
        "status": "investigating",
        "body": "Some customers may be experiencing slow load times across the Klaviyo app. Our team is actively looking into the cause. We will share another update as soon as we have more information.",
        "createdAt": "2026-11-04T16:17:39.735+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_8ddxjfk4y44g_6rwhmwwsbc0p",
        "status": "investigating",
        "body": "We are seeing early signs of improvement in load times across the Klaviyo app. Some pages, including reporting and metrics, may still be slow or show errors. Our team is continuing to investigate. We will share another update as soon as we have more information.",
        "createdAt": "2026-11-04T16:53:59.566+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_8ddxjfk4y44g_s2532v7zx38t",
        "status": "investigating",
        "body": "Load times across the Klaviyo app continue to improve. Some reporting and metrics pages may show errors, appear blank, or display out-of-date data. Campaign and flow sending are not affected. We will share another update as soon as we have more information.",
        "createdAt": "2026-11-04T17:35:47.661+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_8ddxjfk4y44g_l0czsxfd018m",
        "status": "identified",
        "body": "Page load times across the Klaviyo app have improved significantly, though some pages may still load slowly. To support this recovery, we temporarily paused some background processing, so reporting and metrics may show out-of-date data or errors. Campaign and flow sending are not affected. We will share another update as soon as we have more information.",
        "createdAt": "2026-11-04T18:26:40.193+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_8ddxjfk4y44g_96mf2m601lv4",
        "status": "identified",
        "body": "Page load times remain improved. Some reporting and metrics may still show out-of-date data, and a subset of requests to our metrics and reporting APIs may return errors. Campaign and flow sending are not affected. We will share another update as soon as we have more information.",
        "createdAt": "2026-11-04T19:31:31.82+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_8ddxjfk4y44g_9k01jglb1g3v",
        "status": "identified",
        "body": "Page load times across the Klaviyo app have returned to normal, and we have restarted the background processing behind reporting and metrics. Some of this data may continue to appear out of date while it catches up. Campaign and flow sending are not affected. We will share another update as soon as we have more information.",
        "createdAt": "2026-11-04T20:45:17.082+00:00"
      },
      {
        "id": "update_statuspage_klaviyo_8ddxjfk4y44g_vj3hq02lhvc7",
        "status": "identified",
        "body": "Reporting and metrics continue to catch up, so some data may still appear out of date. Page load times remain normal. Some requests to our metrics and reporting APIs may also continue to return errors. We will share another update as soon as we have more information.",
        "createdAt": "2026-11-04T22:02:59.933+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}